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Frankie Does ERP, Part 1
[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request

b part 1  interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him. You may find Frank’s use of language a little colorful. I have toned it down. It's still colorful.] * My name is Frank. I’m a mid-level manager for a manufacturer of scrotchets here in Greenfields, US of A. I have four direct reports, all of whom want my boss’s job after they’ve digested and shat mine out. Thanks to the latest round of Read More...
ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » b part 1


The Wizardry of Business Process Management - Part 1
The business process management (BPM) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In

b part 1  elements of the business B ottom line improvements E liminate bottlenecks R apidly deploy new services (and processes). Indeed, these are some of the typical benefits of deploying BPM systems, but the trouble, called the lack of clarity and consensus, starts with the quandary about what exactly constitutes BPM, and what exact parts and capabilities of BPM help achieve those benefits? In other words, are there more important and better BPM suites and/or components vs. those that are of less importance? In Read More...
Intentia Braces For Its Ongoing Roller-Coaster Ride Part 1
Intentia remains solid, with a broad product portfolio footprint and a slight increase in revenue, despite vacillating financial results. The company still

b part 1  Braces For Its Ongoing Roller-Coaster Ride Part 1 Intentia Braces For Its Ongoing Roller-Coaster Ride P.J. Jakovljevic - July 15, 2002 Event Summary On June 12, Intentia International AB (XSSE: INT B), a Swedish provider of enterprise business applications for mid-size and large enterprises, vehemently denied certain erroneous information in media about its Q1 2002 cash flow situation. In issue no.23, the Swedish publication Affrsvrlden published an article that compared, in terms of liquidity, the Read More...
AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 1
A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud

b part 1  rules will no longer be part of the integration layer, but rather in the network layer. The  major announcement was the Microsoft Dynamics partnership along the lines to extend the value of ERP in terms of supplier connectivity, invoice automation, catalogs, etc . In July 2011 the vendor announced Ariba Collaborative Commerce for SAP ERP customers and there were similar attempts with Oracle in the past. But the major difference now seems to be that now 5,000 Microsoft Dynamics resellers will sell Ariba Read More...
Data Management and Business Performance: Part 1-Data
Research for one of my projects led me to ask both software vendors and customers about the factors most important to software users in the selection of a

b part 1  Management and Business Performance: Part 1-Data Research for one of my projects led me to ask both software vendors and customers about the factors most important to software users in the selection of a business intelligence (BI) solution. Two topics resounded: the use of BI tools to improve data management and business performance management. Consumers are continuously looking for innovative ways to move, store, and improve the quality of their data as well as to ways to capture the most valuable Read More...
TEC’s I&CM Evaluation Center (Slowly but Surely) Gaining Traction - Part II
Part I of this blog series expanded on some of TEC’s earlier articles about companies’ need for better commission and incentives calculations and best sales

b part 1  I&CM Evaluation Center (Slowly but Surely) Gaining Traction - Part II Part I of this blog series expanded on some of TEC ’s earlier articles about companies’ need for better commission and incentives calculations and best sales performance management (SPM) practices. It also introduced the latest entry in TEC’s I&CM (Incentive & Compensation Management) Evaluation Center , Varicent Software ’s flagship product, Varicent SPM [ evaluate this product ]. Varicent SPM Architecture Overview The product Read More...
ERP and BI: When 1 + 1 = 3
Prompted by volatile markets and a troubled economy, the need to contain or reduce costs is key for small to medium-sized enterprises (SMEs). SMEs are turning

b part 1  and BI: When 1 + 1 = 3 Prompted by volatile markets and a troubled economy, the need to contain or reduce costs is key for small to medium-sized enterprises (SMEs). SMEs are turning to enterprise resource planning (ERP) or business intelligence (BI) solutions to provide control and visibility. Each provides value, but the marriage of the two becomes the perfect storm, igniting improved performance and visibility. This report discusses their synergistic relationship. Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC@B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC@B software

b part 1  Care and Billing (CC&B) Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. Read More...
The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

b part 1  knowledge, or geographical location. B   B2B - Business to Business . Represents business that is conducted primarily between two businesses. B2C - Business to Customer . Represents business that is conducted between a business and end users or customers. Bluetooth - A wireless protocol that allows two objects to communicate with each other, transferring data and transmitting information without having to point at each other as today's devices equipped with IrDA technology do. BPR - Business Process Read More...
A Modern Tale of Long (Supply Chain) Tails -- Part I
As a little kid growing up in former (and erstwhile happy) Yugoslavia and watching my elders, day in, day out, downing dozens of strong Turkish coffees with

b part 1  pointed out some other businesses (like automotive aftermarket part distributors) that attribute even 98 percent of all SKUs to slow-moving items that contribute to over 60 percent of revenues. Yet, 82 percent of organizations still measure the weighted mean absolute percentage error (WMAPE), which is an appropriate key performance indicator (KPI) for a small number of items with high volumes and high demand forecast predictability (that form the “head” of the supply chain). But this metrics largely Read More...
What Makes a Good White Paper Good… (Part 4)
Here's the final point in a series of four aimed at identifying a

b part 1  and of proposing a viable solution. The final point, appropriately enough, considers key features of an effective conclusion. 4. All’s Well that Ends Well… The first paragraph of the white paper is important, but no less so the conclusion. It should be “ practical and memorable ,” according to both Michael Stelzner and Ed Gandia, a technology copywriter. And for best effect, it should include a call to action: a clear (doesn’t hurt to say it again) statement that compels the reader to do grab Read More...
Tier 1 vs. Tier 2 vs. Tier 3 ERP: What’s the Difference, Anyway?
In the software industry, at least in the enterprise resource planning (ERP) segment, there is an implicit understanding of what is meant by tier 1, 2, and 3

b part 1  of what is meant by tier 1, 2, and 3 vendors. Though the distinction may seem obvious, definitions of software vendor tiers are sparse. Those that exist vary from source to source and are mainly based on the vendor’s clients’ company size, the number of the vendor’s remote business units, and the vendor’s annual revenue. Nonetheless, it seems that the very short list of tier 1 ERP vendors is always easy enough to identify. Or is it? Indeed, the most straightforward and useful way to distinguish Read More...
It's the Aftermarket Service, Stupid! (Part II)
Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts

b part 1  (SLA's), impact of tradeoffs between part reliability and inventory stocking levels, etc. Finally, MCA Solutions is a member of SAP's Industry Value Networks (IVN's) for High-Tech and A&D. All of the above integrations have been undertaken with the idea of facilitating the customer's entry point flexibility and early “self-funding” return on investment (ROI), while preserving the current IT investment and lower total cost of ownership (TCO). Certainly, SAP customers can utilize MCA'a knowledge of Read More...
The Path to ERP for Small Businesses - Part 1: The Research
Most consultants agree that there are three stages that precede a software implementation project: research, evaluation, and selection. This three-part article

b part 1  to ERP for Small Businesses - Part 1: The Research When looking for business software, small companies might fall into the trap of being selected instead of selecting vendors. This usually happens because small companies do not allocate extensive time and resources to the process and do not have selection methodologies, which help decision makers select a product without further investigation. Not every company takes advantage of a sound software selection methodology. The good news is that other Read More...

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