A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.
relationships such as HP, BMC and IBM, AlarmPoint tools are now managing complex notification and resolution installations globally, including AT&T, Bank of America, Barclays Global Investors, BHP, British Telecom, Cable & Wireless, Consumers Energy, Deutsche Bank, McKesson, and the U.S. Treasury. AlarmPoint Systems is headquartered in Pleasanton, California with European operations based in Richmond, Surrey, U.K. To learn more, contact: AlarmPoint Systems, Inc. Corporate Headquarters 7011 Koll Center