Documents » bpo consultant canada.
Abstract: As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border.
Canada builds a solid case for any company’s outsourcing dollars.
PubDate: 8/6/2007 3:00:00 PM
Abstract: Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of Microsoft Business Solutions Great Plains.
Abstract: Learn how Quaker Oats of Canada found a solution that would give it the ability to optimize its short-term schedule, as well as provide long-term projections based on the real capacity of production plans, inventory targets, and manpower levels.
Abstract: TD Bank of Canada has entered into a partnership with Commerce One to create an E-purchasing marketplace in Canada. As the first such endeavor, the bank hopes to capture both mind- and marketshare before the inevitable competitors crowd in.
Abstract: The free cartoon character cursor provided by Comet Systems Inc. tracks and stores the web visits of millions of people. This potential privacy issue was discovered and announced by the same security consultant who discovered, in March of 1999, that Microsoft Windows was inserting unique serial numbers into many documents created within Office 97 programs like Word and Excel.
Abstract: Cash Converters was utilizing an earlier version of Maximizer to track contact details, basic phone notes and other communications. With its small team of sales, marketing, accounting and operations managers that managed the day-to-day operations of the business and its franchisees, the team began working out of the office more and more often. To assist them with this, they needed a solution that worked seamlessly with their business structure and processes, allowing them to work with updated information whether they were working at the office, at home or on the road.
Abstract: Consultant Paul Mitnick chose the Training Partner learning management system (LMS) to help a real estate firm consolidate its learning management program. In addition to a breakdown of the steps involved in his LMS software selection process, you’ll also discover how the LMS implementation went—including the testing and timing involved in ensuring that all data was in the new LMS before it was accessed by users.
Abstract: When times get tough, some decision makers reduce costs, and cut corners. In some situations, that doesn’t work. An economic downturn may actually be the perfect time to invest in a significant IT expansion—especially in areas where a new enterprise resource planning (ERP) solution can improve efficiency, reduce costs, and improve competitiveness. Just make sure you choose the right ERP vendor and consultant. Learn more.
Abstract: New Avenue Solutions is a consultant for small to medium businesses (SMBs) in network setup and installation, security, data backup, and more. As part of New Avenue’s service offering, it rents rack space in a data warehouse to manage customers’ network and backup solutions. As storage demands grew, transfer rates slowed, and maintenance became increasingly time consuming. Learn how New Avenue overcame the problems.
Abstract: WATERLOO, Ontario--(BUSINESS WIRE)--Sept. 15, 1999 -- The Descartes Systems Group, Inc. DSGX, CA: DSG, a leading provider of e-business solutions, is proud to announce that it has been recognized as a 1999 Canadian Technology Fast 50 Company, an annual ranking by Deloitte & Touche of the 50 fastest growing technology companies in Canada. Rankings are based on the percentage of growth in revenues from 1994 - 1998 (five-year period). Descartes' increase in revenue of 1247% over 5 years resulted in a Number 21 ranking overall in the Canadian Technology Fast 50 for 1999.
Abstract: The U. S. Congress passed a bill making digital signatures legal in commerce. Canada's provinces are in the midst of taking the same action
Abstract: EC-Gate creates a wireless vertical marketplace to enable B2B e-commerce. The first of several wireless virtual communities were unveiled at three international conferences in the Netherlands, Brazil, and Canada.
Abstract: E-procurement powerhouse Commerce One creates business-to-business marketplaces in Canada and Latin America It has also launched a phalanx of portals in partnership with PeopleSoft.
Abstract: IBM and EXE Technologies today announced a global strategic relationship in which the two vendors will provide supply chain customers with integrated solutions that will help them transform into e-businesses. These solutions will be initially targeted to customers in the automotive, consumer packaged goods, electronics, retail and wholesale distribution industries. In addition, EXE and IBM announced that Pep Boys, a large automotive products retailer in the United States, and Metro Richelieu, one of Canada's largest grocers, are the first customers to take advantage of this relationship.
Abstract: The Atrion International User Group met in Montreal, Quebec (Canada) to discuss ways to improve regulatory compliance for their respective companies. At the conference, Atrion presented a vision and product strategy to their customers that will provide critical regulatory and compliance capabilities needed to support the product life cycle. The conference pointed out the importance of regulatory compliance as an important element of a product lifecycle management (PLM) strategy, and the role that environmental health and safety (EH&S) plays in protecting PLM value.
Abstract: In 2005, Nu-West Construction Products was executing a rapid expansion plan that included three new distribution facilities in Western Canada. Believing it had outgrown its existing solutions, Nu-West conducted a comprehensive enterprise resource planning (ERP) software evaluation project to find a replacement. Learn how the chosen solution, TGI’s Enterprise 21 ERP, helped Nu-West meet its unique distribution needs.
Abstract: Widex Canada, a manufacturer and distributor of high-end hearing aids, wanted to automate its work flow—from sales order entry through shipping and delivery. It also wanted more flexible reporting accounting and sales. Learn how combining Microsoft® Dynamics NAV with Tectura’s Configure to Order and Workflow helped Widex make its day-to-day processes more efficient and report results quickly and accurately.
Abstract: Island Hearing, Canada’s largest network of registered audiologists, aims to be efficient and cost effective. Essential to this goal is efficient data management, including the ability to access data quickly. But the company found data retrieval difficult with its existing tools. Learn how it implemented a business intelligence (BI) solution that “sliced and diced” the needed financial, sales, and budget information.
Abstract: Toronto, Canada-based printed circuit board (PCB) manufacturer Coretec expanded from one location to three. But its custom systems weren’t well integrated and were difficult to maintain. The company needed an integrated system to facilitate its goals for order volume and customer service and growth. Find out how an enterprise resource planning (ERP) solution helped the company increase capacity and improve delivery times.