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Ramco and WNS Partner for HR Outsourcing
Ramco Systems, an enterprise software product company focused on delivering ERP applications on cloud, tablets, and smartphones, recently entered into a

bpo services africa  an entire spectrum of BPO services such as finance and accounting, customer care, technology solutions, and research and analytics and industry-specific back-office and front-office processes.   The joint offering will initially be targeted at customers in the North American and European markets. Having strengthened its presence and reach in India, APAC, the Middle East, and Africa, Ramco is now focusing on getting a foothold in Europe and Americas with its HCM offering. The vendor has other HRO service Read More
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » bpo services africa


TEC Joins Forces with EOH Technology Consulting to Assist Businesses Matching Software Choices to Strategic Requirements
TEC Joins Forces with EOH Technology Consulting to Assist Businesses Matching Software Choices to Strategic Requirements EOH Technology Consulting (EOH) and

bpo services africa  full business process outsourcing (BPO) services. EOH has a presence in all major centres in South Africa and Botswana, and operates in the rest of Africa. Contact Information: Rentia Tutton Group Marketing Manager EOH Tel: +27 (11) 607-8100 Fax:+27 (11) 616-9929 www.eoh.co.za About Technology Evaluation Centers Inc. (TEC) Established in 1993, TEC ( www.TechnologyEvaluation.com/press ), the first web-native software industry analyst, is an impartial advocate for buyers of enterprise software. TEC Read More
Vertical Solutions Inc.-All About Field Service: Part One
Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and

bpo services africa  vendor to offer its BPO customers a decided advantage: they can quickly and easily replicate business processes for multiple clients, while keeping each customer’s data segmented and secure. VSI accommodates their needs to create and enforce multiple service-level agreements (SLAs), warranty management and return material authorization (RMA), and other service tasks without having to build each process from scratch. This enables VSI’s customers to streamline their ability to bring on new customers, Read More
An Insider’s View of Spend Management Software Vendor Coupa
We recently had the opportunity to extend our coverage of spend management software vendor Coupa with insider information from Coupa’s own top brass. Our

bpo services africa  applications, business process outsourcing (BPO), group purchasing organization (GPO), services, and regionalized offerings. All of our distribution partners have been trained and certified to sell, demonstrate, and implement Coupa’s application suite. Examples of distribution partners include CCP / Amerinet and IBM. TEC: How do your customers seek and invite new prospective suppliers and how easy it is to engage them in a sourcing or procurement event for the first time? Coupa: Existing suppliers can Read More
Emptoris: Opening a New Chapter of Prosperity - Part 2
Part 1 of this blog series talked about my impressions following an upbeat and constructive business update meeting at Emptoris’ headquarters. Under its new

bpo services africa  and  business process outsourcing (BPO). The reasons why Emptoris loses are pretty generic to all best-of-breed software providers. Namely, if a corporate-wide procurement department is not driving the decision, the company cares more about unified IT tools then on the  earnings per share (EPS)  impact, has limited intentions to do something worthwhile, and has little appetite to pay, Emptoris chances of winning are slim. Moreover, if the prospective company’s global vision is to implement a Read More
Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM
In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to

bpo services africa  SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM Introduction The battle for the dominance in Service Oriented Architecture (SOA) and Web services has so far largely been a war of words without the clear winner yet (and not any time soon), as many underlying Internet-based standards have emerged only recently. Still, the advocates of both major platforms/frameworks, Java 2 Enterprise Edition (J2EE) and Microsoft .NET , agree on the future of Web services, and have be Read More
LAN Services


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Greiner Consulting Services


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Systems Advisers Group - Africa
Systems Advisers Group Africa is a subsidiary of Systems Advisers Group, a global business consulting group providing enterprise resource planning (ERP

bpo services africa  Advisers Group - Africa Systems Advisers Group Africa is a subsidiary of Systems Advisers Group, a global business consulting group providing enterprise resource planning (ERP) consulting services for the Microsoft Dynamics range of ERP applications. Headquartered in Europe and with Centres of Excellence in Europe, Africa, Asia Pacific, North America, and Latin America, Systems Advisers Group has one of the largest resource pools of any global Microsoft Dynamics partner, to bring local expertise to Read More
AGPL v3 Touches Web Services
The Free Software Foundation (FSF) issued a press release on its newly published Affero General Public License (AGPL) version 3. This license affects the

bpo services africa  v3 Touches Web Services The Free Software Foundation ( FSF ) issued a press release on its newly published Affero General Public License (AGPL) version 3. This license affects the modification and distribution of software oriented toward Web-based services. The popular adoption of Web-based applications as an alternate to in-house software implementations has meant that free and open source software developed for web-based usage can be picked up by companies outside of the ones that originally Read More
Service Excellence and Managed Print Services
Many organizations are turning to managed print services (MPS) and benefitting from greater expertise, lower costs, and reduced IT burden. However, some MPS

bpo services africa  Excellence and Managed Print Services Many organizations are turning to managed print services (MPS) and benefitting from greater expertise, lower costs, and reduced IT burden. However, some MPS engagements are falling short in delivering the expected service quality. This white paper shows how by ensuring governance is an essential part of any MPS contract, both parties can better set appropriate expectations and increase their chances of creating an effective and successful MPS relationship. Read More
Business Services and Consulting
There are several ways to define the business services and consulting industry, but they all make a clear distinction between business services (services a

bpo services africa  Services and Consulting There are several ways to define the business services and consulting industry, but they all make a clear distinction between business services (services a client cannot or does not want to perform in-house) and consulting (services that will improve a client's activities). Of course, these two different types of activities can be combined into one, depending on the client's requirements. However, the line between the two types is sometimes blurry. For instance, a company Read More
Ultimate Software National Equipment Services
National Equipment Services (NES), a leader in the equipment rental industry, experienced the concomitant growing pains associated with 47 acquisitions spanning

bpo services africa  Software National Equipment Services National Equipment Services (NES), a leader in the equipment rental industry, experienced the concomitant growing pains associated with 47 acquisitions spanning an 18 month period beginning in 1998. In this case study, learn how NES saved $250,000 annually in payroll and administration costs. Read More

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