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Software Functionality Revealed in Detail
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 bpo services africa


Ramco and WNS Partner for HR Outsourcing
Ramco Systems, an enterprise software product company focused on delivering ERP applications on cloud, tablets, and smartphones, recently entered into a

bpo services africa  an entire spectrum of BPO services such as finance and accounting, customer care, technology solutions, and research and analytics and industry-specific back-office and front-office processes.   The joint offering will initially be targeted at customers in the North American and European markets. Having strengthened its presence and reach in India, APAC, the Middle East, and Africa, Ramco is now focusing on getting a foothold in Europe and Americas with its HCM offering. The vendor has other HRO service

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » bpo services africa

An Insider’s View of Spend Management Software Vendor Coupa


We recently had the opportunity to extend our coverage of spend management software vendor Coupa with insider information from Coupa’s own top brass. Our questions and Coupa executives’ answers are as follows:TEC: We have already heard about your winning value prop, but what is typically the reason that you lose to your competitors? Coupa: Pricing is the typical reason we lose to

bpo services africa  applications, business process outsourcing (BPO), group purchasing organization (GPO), services, and regionalized offerings. All of our distribution partners have been trained and certified to sell, demonstrate, and implement Coupa’s application suite. Examples of distribution partners include CCP / Amerinet and IBM. TEC: How do your customers seek and invite new prospective suppliers and how easy it is to engage them in a sourcing or procurement event for the first time? Coupa: Existing suppliers can Read More

Chatting with TradeStone Software @ NRF BIG Retail Shows - Part 2


Part 1 of this series introduced the conundrum that retailers (especially those in the areas of fashion and apparel) encounter in the realms of design, sourcing, ordering, and delivery of private label and branded goods. The article also introduced TradeStone Software and its merchandise lifecycle management (MLM) solutions that enable a number of the world's most successful

bpo services africa  and  business process outsourcing (BPO)  services, and Alix Partners , a global consulting firm that specializes in improving corporate financial and operational performance, executing corporate turnarounds, and providing litigation, consulting, and forensic accounting services. New Product Offerings At the end of 2009, TradeStone expanded its PLM for Retail offering ( a component of the Tradestone MLM Suite, as explained in Part 1 ) with the  delivery of the Creative Design module . This optional Read More

Vertical Solutions Inc.-All About Field Service: Part One


Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and relevance globally. The manufacturing industry has always been an active user of FSM software solutions, but as companies reinvigorate their post-sales support strategies, one can see continued growth in this market segment. Companies are

bpo services africa  vendor to offer its BPO customers a decided advantage: they can quickly and easily replicate business processes for multiple clients, while keeping each customer’s data segmented and secure. VSI accommodates their needs to create and enforce multiple service-level agreements (SLAs), warranty management and return material authorization (RMA), and other service tasks without having to build each process from scratch. This enables VSI’s customers to streamline their ability to bring on new customers, Read More

Techno Brain


Techno Brain is a CMMI Level 3 and Africa’s leading custom software application provider offering innovative IT Solutions, IT Education and Training and BPO / IT Enabled Services to NGOs, Government and Private organizations globally. Headquartered in Nairobi, Kenya, Techno Brain has presence in Burundi, Ethiopia, Ghana, India, Malawi, Mauritius, Mozambique, Myanmar, Namibia, Nigeria, Rwanda, Saudi Arabia, South Africa, South Sudan, Swaziland, Tanzania, UAE, Uganda, UK, USA, Zambia and Zimbabwe. Techno Brain is a people oriented company that provides its people with conducive work environment and opportunity to lead and grow. 

bpo services africa  Education and Training and BPO / IT Enabled Services to NGOs, Government and Private organizations globally. Headquartered in Nairobi, Kenya, Techno Brain has presence in Burundi, Ethiopia, Ghana, India, Malawi, Mauritius, Mozambique, Myanmar, Namibia, Nigeria, Rwanda, Saudi Arabia, South Africa, South Sudan, Swaziland, Tanzania, UAE, Uganda, UK, USA, Zambia and Zimbabwe. Techno Brain is a people oriented company that provides its people with conducive work environment and opportunity to lead and grow. Read More

Top CRM for Financial Services


To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

bpo services africa  CRM for Financial Services Top CRM for Financial Services How do you handle the relentless pressure to produce results amid rabid competition and increased regulatory requirements? These are challenging times for financial services companies . One response within the financial services industry has been to beef up customer relationship management (CRM) processes. If your company is considering new CRM technology, finding the right system or upgrade can be a difficult task. To make your search easier, Read More

Taking Control of Your Business: Growing Profitably in the Professional Services Market


How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best-practice solutions to gain control over every aspect of business—from business development to resource planning to billing. Firms that plan and staff projects by relying on combinations of spreadsheets and management instinct will fall behind.

bpo services africa  case of IT and BPO services and consulting firms. To meet this requirement and compete with larger firms, small to midsize professional services firms have undergone mergers and acquisitions (M&As) to build economies of scale. Consolidation in the IT and BPO services markets, in particular, continues to abound. The realities of market consolidation require that firms prepare for M&A activity by being able to render accurate and auditable internal processes and records. Outsourcing Growth The trend of Read More

Case Study: IAP Worldwide Services


IAP, a support services provider to the US Department of Defense and other federal customers, had to address the increasing challenges of forecasting and budgeting. Its old financial system required time-intensive data entry and lacked the functionality for detailed resource planning and reporting. Of all business analytics products, IAP found Cognos TM1 offered the speed, agility, and Web-based functionality it needed.

bpo services africa  Study: IAP Worldwide Services IAP, a support services provider to the US Department of Defense and other federal customers, had to address the increasing challenges of forecasting and budgeting. Its old financial system required time-intensive data entry and lacked the functionality for detailed resource planning and reporting. Of all business analytics products, IAP found Cognos TM1 offered the speed, agility, and Web-based functionality it needed. Read More

Radcliffe Advisory Services Ltd


Radcliffe Advisory Services is a company that advises on master data management (MDM) and Big Data, particularly in combination with related topics such as customer relationship management (CRM), data governance, and social networking.

bpo services africa  Advisory Services Ltd Radcliffe Advisory Services is a company that advises on master data management (MDM) and Big Data, particularly in combination with related topics such as customer relationship management (CRM), data governance, and social networking. Read More

AGPL v3 Touches Web Services


The Free Software Foundation (FSF) issued a press release on its newly published Affero General Public License (AGPL) version 3. This license affects the modification and distribution of software oriented toward Web-based services. The popular adoption of Web-based applications as an alternate to in-house software implementations has meant that free and open source software developed for web

bpo services africa  v3 Touches Web Services The Free Software Foundation ( FSF ) issued a press release on its newly published Affero General Public License (AGPL) version 3. This license affects the modification and distribution of software oriented toward Web-based services. The popular adoption of Web-based applications as an alternate to in-house software implementations has meant that free and open source software developed for web-based usage can be picked up by companies outside of the ones that originally Read More

Demand and Delivery Management in IT Services


Even when business revenues decline, the demand for IT services often continues to increase. To meet those challenges, both businesses and IT partners must come to terms with the demand and delivery needs of each group. Strong communication between the user and the IT provider is essential. Strategize your initiatives and transform your business: find out key recommendations to manage IT supply and demand relationships.

bpo services africa  and Delivery Management in IT Services Even when business revenues decline, the demand for IT services often continues to increase. To meet those challenges, both businesses and IT partners must come to terms with the demand and delivery needs of each group. Strong communication between the user and the IT provider is essential. Strategize your initiatives and transform your business: find out key recommendations to manage IT supply and demand relationships. Read More

HR Shared Services: A Fresh Look


There’s nothing like a recession to demonstrate the efficacy of the shared services delivery model for human resources (HR). Learn how organizations experienced with HR shared services find the model efficiently handles day-to-day administrative transactions—including delicate issues such as the paperwork aspects of layoffs—freeing staff to focus on morale and other talent-related issues caused by economic downturn.

bpo services africa  Shared Services: A Fresh Look There’s nothing like a recession to demonstrate the efficacy of the shared services delivery model for human resources (HR). Learn how organizations experienced with HR shared services find the model efficiently handles day-to-day administrative transactions—including delicate issues such as the paperwork aspects of layoffs—freeing staff to focus on morale and other talent-related issues caused by economic downturn. Read More

Application Outsourcing Services


BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services engagement models. ADMS helps its clients meet fast-changing business requirements and challenges, without increasing their budgets. BlueAlly provides ADMS across various platforms and technologies, including integration of multiple technology environments. BlueAlly's specific application development services include full life-cycle application development, a web-based collaboration portal, open source application development, and enterprise architecture definition.

bpo services africa  Outsourcing Services BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services engagement models. ADMS helps its clients meet fast-changing business requirements and challenges, without increasing their budgets. BlueAlly provides ADMS across various platforms and technologies, including integration of multiple technology environments. BlueAlly's specific application development services include full Read More

RealTime IT Services LLC


RealTime IT unites companies in the US, Western and Eastern Europe. Since 2002 it has done corporate information systems development, support and upgrades, as well as custom software development, on global Microsoft Dynamics NAV and on local platforms. Its Agile Implementation Methodology gives the company the ability to provide its clients with values of modern information systems in a faster and more reliable way than others do. Microsoft Dynamics NAV (formerly Microsoft Navision) helps midsize companies integrate financial, manufacturing, distribution, customer relationship management, and e-commerce data. A completely customizable business management solution, Microsoft Dynamics NAV is ideal for companies with unique business processes and specialized needs. RealTime IT transforms Microsoft Dynamics NAV tools into business solutions that support the way businesses work and more importantly grow.

bpo services africa  IT Services LLC RealTime IT unites companies in the US, Western and Eastern Europe. Since 2002 it has done corporate information systems development, support and upgrades, as well as custom software development, on global Microsoft Dynamics NAV and on local platforms. Its Agile Implementation Methodology gives the company the ability to provide its clients with values of modern information systems in a faster and more reliable way than others do. Microsoft Dynamics NAV (formerly Microsoft Read More

Amazon Launches Web Services Marketplace


In a very interesting move in what I would call a software consumerization trend, much like the AppStore, recently Amazon launched Amazon Web Services Marketplace (AWS Marketplace). The new service from Amazon will make available a number of cloud-based software to its users. Powered by Amazon Web Services, AWS Marketplace is an online store that makes it possible for users to

bpo services africa  Launches Web Services Marketplace In a very interesting move in what I would call a software consumerization trend, much like the AppStore , recently Amazon launched Amazon Web Services Marketplace ( AWS Marketplace ). The new service from Amazon will make available a number of cloud-based software to its users. Powered by Amazon Web Services, AWS Marketplace is an online store that makes it possible for users to search, select, and easily deploy software to run on AWS. In its catalog, software is Read More