-
Abstract:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management. (...)
Excerpt related to
change management issues:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training a...
Published:
2005-10-22
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Abstract:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development. (...)
Excerpt related to
change management issues:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this throu...
Published:
2006-02-03
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Abstract:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available. (...)
Excerpt related to
change management issues:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support an...
Published:
2007-04-27
-
Abstract:
To address questions for a TEC customer, we interviewed PeopleSoft's Michael Daniels. The conversation covered issues in
the areas of client/server architecture and database management as they relate to the PeopleSoft Enterprise Resource Planning
suite of products. (...)
Excerpt related to
change management issues:
To address questions for a TEC customer, we interviewed PeopleSoft's Michael Daniels. The conversation covered issues
in the areas of client/serve...
Published:
1999-11-01
-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
change management issues:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles,
and is approached with a let's-hope–for-the-best men (...)
Excerpt related to
change management issues:
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the voc...
Published:
2008-09-29
-
Abstract:
In future, companies will be releasing products practically every other day, due to fierce global competition, and the significance
of product lifecycle management (PLM) implementation will increase. However, it is possible to provide some guidelines for
a rigorous PLM implementation. (...)
Excerpt related to
change management issues:
... One of the strongest weapons in the arsenal of change management turned
out ... Implementation Management. ... meet at regular intervals to resolve
any issues, and its ...
Published:
2006-07-06
-
Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
change management issues:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
-
Abstract:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially vendor shares rose, pre- and post-9/11 barriers have prevented the profitability and ubiquity of GTM software. (...)
Excerpt related to
change management issues:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially ...
Published:
2005-11-11
-
Abstract:
Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way
that it can also quickly change, destruct, or construct processes. This is far beyond the realm of traditional enterprise
application integration (EAI). (...)
Excerpt related to
change management issues:
Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way
that it can also quick...
Published:
2005-12-08
-
Abstract:
The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that
might change down the track (...)
Excerpt related to
change management issues:
The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that
might change down the...
Published:
2009-02-20
-
Abstract:
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns
and using software to help drive business decisions and develop corporate strategy. For an organization, there are many benefits
to implementing a BPM solution. (...)
Excerpt related to
change management issues:
... For a financial institution, it may be important to set KPIs to identify potential risk management
issues, such as meeting regulatory requirements or ...
Published:
2009-04-27
-
Abstract:
Physical asset management contributes greatly to the achievement of competitive advantages in capital intensive companies.
Particularly in the areas of productivity, quality, cost effectiveness, and risk management. If your company has a need to
manage physical assets it can benefit from a proven Total E (...)
Excerpt related to
change management issues:
Physical asset management contributes greatly to the achievement of competitive advantages in capital intensive companies.
Particularly in the are...
Published:
2003-06-27
-
Abstract:
To a large extent, software packages do work out of the box. Packages that do not perform perfectly or as users would expect
is when dissatisfaction arises. These can be dealt with in a rational manner through the employment of effective project and
change management procedures. However, an area that ty (...)
Excerpt related to
change management issues:
To a large extent, software packages do work out of the box. Packages that do not perform perfectly or as users would expect
is when dissatisfacti...
Published:
2004-04-09
-
Abstract:
The highly competitive product manufacturing market makes true product lifecycle management (PLM) inevitable. PLM helps companies
map product requirements to features, obtain control over product data, preserve product knowledge assets, and enter into
the new paradigm of modular product development. (...)
Excerpt related to
change management issues:
... For this reason, CAD data management is considered the heart ... are
less expensive to fix than issues that are ... For example, when there is a design change
after 60 ...
Published:
2009-09-02
-
Abstract:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship management systems. The benefits of a customer relationship management system that can be applied to a supply
chain can streamline operations and increase bottom l (...)
Excerpt related to
change management issues:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship mana...
Published:
2007-07-13
-
Abstract:
Many HR issues, including talent management, are common points of interest for HR (and related software) vendors. As such,
many are designing their products to address these issues. Ramco HCM goes one step further by adding analytics to the mix. (...)
Excerpt related to
change management issues:
Many HR issues, including talent management, are common points of interest for HR (and related software) vendors. As such,
many are designing thei...
Published:
2008-11-24
-
Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
change management issues:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
-
Abstract:
For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing
role in the process. The project implementer must be aware of common CRM misconceptions, and communicate the nature of CRM
to c-level management. (...)
Excerpt related to
change management issues:
For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing
role in the process...
Published:
2006-11-23
-
Abstract:
This article summarizes the findings from a study of why customers failed to attain the full value potential of their SCM
projects. Most SCM projects continue to focus much of their energy on technology implementations and simply pay lip service
to end-user training and executive alignment. Learn the (...)
Excerpt related to
change management issues:
This article summarizes the findings from a study of why customers failed to attain the full value potential of their SCM
projects. Most SCM proj...
Published:
2004-07-31