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Software Functionality Revealed in Detail
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 computer support chicago


Provia Tackles RFID in a Twofold Manner Part Five: 3PL Support and SCE Optimization
FourSite 4.4 is an upgrade of its fulfillment solution oriented towards third party logistics (3PL) providers. ViaOptimize, is an advanced step for companies

computer support chicago  Provia announced at the Distribution/Computer Expo 2004 in Chicago, Illinois, (US) that its ViaView event/alert management and decision support product plays a key role in offering visibility to supply chain data for companies supplying RFID-tagged products to Wal-Mart and other retailers. Furthermore, at the end of March, Provia announced that it has aligned itself with its parent company of over fifteen years, Viastore Systems , a leading provider of automated storage and retrieval systems (AS/RS), and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » computer support chicago

SSA: Evolving into systems integrator to survive


SSA's Portfolio strategy is to surround its core ERP products with best-of-breed 3rd party enterprise applications and provide system integration services and support around it. SSA will gradually transform itself into a systems integration provider, as opposed to a pure ERP vendor, within the next 3 years. By that time, we believe service & support revenue will contribute up to 80% of SSA's total revenues.

computer support chicago  Potential acquirers could include Computer Associates (for which it would provide an established service revenue stream), Siebel Systems or i2 (for which it would provide back-end ERP capability), and Great Plains or Lawson Software (for which it would provide a product with a strong manufacturing and distribution functionality). Year 2000 and after - SSA will still be a player to be reckoned with, however, there is a chance that SSA will loose its Top 7 global ERP vendor position by 2002 (60% Read More

Provia Tackles RFID in a Twofold Manner Part One: Recent Annoucements


The fact that the size does not necessarily mean everything in the enterprise applications space might be proven by Provia, which certainly still continues to differentiate its value proposition despite its smaller stature and quieter nature compared to most of its adversaries. Most recently, it would be its early embrace of RFID through two offerings for different levels of RFID needs: 1) ViaWare WMS--RFID compliant product, for intrinsic RFID enablement of many processes within the supply chain, and 2) the RFIDware add-on module, for achieving outbound RFID tag application only.

computer support chicago  Provia announced at the Distribution/Computer Expo 2004 in Chicago, Illinois (US) that its ViaView event/alert management and decision support product plays a key role in offering visibility to supply chain data for companies supplying RFID-tagged products to Wal-Mart and other retailers. ViaView complements Provia's ViaWare SCE suite. ViaView is Provia's supply chain event management (SCEM) suite, offering visibility, event management, performance analysis, and labor analysis capabilities. It is Read More

Provia Tackles RFID in a Twofold Manner Part Three: Provia and Viastore Systems Alignment


Provia and Viastore believe the ability to offer a complete radio frequency identification (RFID) compliance solution, with the software, hardware, and automation equipment needed to minimize investment, while maximizing results, is what companies needing RFID compliance truly desire.

computer support chicago  Provia announced at the Distribution/Computer Expo 2004 in Chicago, Illinois (US) that its ViaView event/alert management and decision support product plays a key role in offering visibility to supply chain data for companies supplying RFID-tagged products to Wal-Mart and other retailers. Further, at the end of March, Provia announced that it has aligned itself more closely with its parent company of over fifteen years, Viastore Systems , a leading provider of automated storage and retrieval systems Read More

The Challenges of a Business Intelligence Implementation: A Case Study


The University of Illinois provides a good example of extensive integration of its business intelligence (BI) solution and data warehousing environment with its enterprise resource planning (ERP) solution.

computer support chicago  , the first popular computer browser. Its Chicago-based Medical Center is well-known for organ transplantation and research into diabetes. Nearly twenty faculty and alumni have received Nobel Prizes, and sixteen have won Pulitzer Prizes. Alumni have also created leading companies such as Oracle Corp ., Netscape Communications , and Siebel Systems . Its annual operating budget is more than $3.6 billion (USD), and sponsored research exceeds $600 million (USD). Business Problem As an extension of a universit Read More

Triple Creek Announces River to Support Talent Management Infrastructure


The enterprise knowledge sharing software vendor, Triple Creek, launches the social tool River. The tool offers competency-based learning networks across an organization. According to the press release, River attempts to challenge the current "file sharing and friends-and-chatter paradigm," as the tool employs intelligent technology capable to build connections between learners and

computer support chicago  Creek Announces River to Support Talent Management Infrastructure The enterprise knowledge sharing software vendor, Triple Creek, launches the social tool River . The tool offers competency-based learning networks across an organization. According to the press release, River attempts to challenge the current file sharing and friends-and-chatter paradigm, as the tool employs intelligent technology capable to build connections between learners and appropriate learning resources. In so doing it Read More

Computer Associates, Baan Japan and EXE Announce Strategic Alliance to Provide Total Supply Chain Management Solutions


On October 4, Computer Associates International, Inc. (CA), Baan Japan, and EXE Inc. announced a strategic alliance designed to enable Japanese companies to create total solutions for the rapidly growing supply chain management (SCM) field. The companies will jointly market the new solutions, which will be built on Unicenter TNG, CA's industry-leading enterprise management software.

computer support chicago  Summary On October 4, Computer Associates International, Inc. (CA), Baan Japan, and EXE Inc. announced a strategic alliance designed to enable Japanese companies to create total solutions for the rapidly growing supply chain management (SCM) field. The companies will jointly market the new solutions, which will be built on Unicenter TNG, CA's industry-leading enterprise management software. The new SCM solutions will incorporate Baan Japan's Supply Chain Solution and EXE's Nexus II to create a Japanese-fo Read More

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

computer support chicago  get back to a computer to find help. With the new salesforce.com feature, companies can embed a help button into any mobile app to give their customers instant access to support, through video support offering real-time customer assistance, and one-to-one on-screen guided support.   Salesforce.com gives the example of a mobile banking customer that wants to inquire about an unfamiliar charge. The customer can instantly connect with a live service agent with a tap of the SOS button and immediately Read More

Gates Previews Pen-Based Computer


Microsoft chairman Bill Gates used Comdex to present his next hardware solution, a pen-computing tablet-sized PC code named, amazingly enough, the Tablet PC.

computer support chicago  Previews Pen-Based Computer Gates Previews Pen-Based Computer R. Krause - November 15, 2000 Event Summary November 13, 2000 Microsoft chairman Bill Gates used his keynote speech at Comdex to unveil a proof of concept system Microsoft calls its Tablet PC . The Tablet is a little over two pounds, and expected to be around the size of a legal pad. Gates apparently believes pad/tablet PCs and pen-based computing are the next big thing(s) in the PC hardware arena. The Tablet currently uses the Read More

Computer Associates Goes E-Business in a Big Way


Computer Associates announced at their CAWorld conference that e-business is the place to be, and they are re-orienting their company to facilitate it. CA has previously failed to make inroads in the consulting arena, and they feel e-business is the way to fix the problem.

computer support chicago  in a Big Way Computer Associates Goes E-Business in a Big Way M. Reed - April 27th, 2000 Event Summary Computer Associates announced at their CAWorld conference that e-business is the place to be, and they are re-orienting their company to facilitate it. In addition to product integration with the Jasmine ii product, the acquisition of Sterling Software, and the reorganization of their service and sales staffs, they are focusing on solution-oriented selling. CA has previously failed to make inroads in Read More

Support for Old Releases-Good for the User but Is It Good for the Vendor?


The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.

computer support chicago  2006. Most recently, Geac Computer Corporation announced a set of programs, called Value for Maintenance, designed to help customers better integrate Geac and third-party software and simplify the Web enablement of the company's applications, whereby the programs will be rolled out first to Geac's legacy mainframe-based E Series and M Series products. The list of similar announcements could go on, ending with the very recent announcement by SSA Global to offer ongoing support for its recently acquired Read More

How One Vendor Addresses Support and Maintenance Issues


SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.

computer support chicago  One Vendor Addresses Support and Maintenance Issues Problem Setting SAP is one of the major enterprise resource planning (ERP) vendors that is addressing the concerns of its user base regarding support and maintenance (S&M) issues. These issues are detailed in a previous series on S&M: Will User Enterprises Ever Get Onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? , What Is the Value Proposition of Support and Maintenance? , Read More

Ten Cooling Solutions to Support High-density Server Deployment


High-density servers offer a significant performance per-watt benefit. However, they can present a significant cooling challenge. Most data centers are designed to cool an average of no more than 2 kilowatts per rack, but many new servers demand over 40. Thus, innovative strategies must be used to properly cool high-density equipment. Read about 10 approaches that can help increase cooling efficiency in your data center.

computer support chicago  Cooling Solutions to Support High-density Server Deployment High-density servers offer a significant performance per-watt benefit. However, they can present a significant cooling challenge. Most data centers are designed to cool an average of no more than 2 kilowatts per rack, but many new servers demand over 40. Thus, innovative strategies must be used to properly cool high-density equipment. Read about 10 approaches that can help increase cooling efficiency in your data center. Read More

Debunking the Myths Surrounding Computer-based Scheduling


To expedite planning production, many companies have gone the way of integration with a manufacturing resource planning (MRP) or enterprise resource planning (ERP) system. Although these systems have paved the way in planning production, they can leave a lot to be desired. Learn how manufacturing production scheduling (MPS) can be enhanced by finite scheduling and advanced planning and scheduling (APS) systems.

computer support chicago  the Myths Surrounding Computer-based Scheduling To expedite planning production, many companies have gone the way of integration with a manufacturing resource planning (MRP) or enterprise resource planning (ERP) system. Although these systems have paved the way in planning production, they can leave a lot to be desired. Learn how manufacturing production scheduling (MPS) can be enhanced by finite scheduling and advanced planning and scheduling (APS) systems. Read More

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