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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 d part 1


A Tale of a Few Good SCM Players - Part 1
Throughout the late 1990s and the mid-2000s, Manhattan Associates was the epitome of a well-managed supply chain management (SCM) software company in terms

d part 1  Tale of a Few Good SCM Players - Part 1 Throughout the late 1990s and the mid-2000s,  Manhattan Associates  was the epitome of a well-managed  supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Simply stated, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors.  The Long Trail of Excellence The company was founded in 1990 in Manhattan Beach, California,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Documents related to » d part 1

The Lexicon of CRM - Part 1: From A to I


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

d part 1  Address, Company Name, etc. D   Dashboard - A member of the Business Intelligence family that represents near-real-time data feedback about particular performance measures. Called a Dashboard because the visual implementation of the functionality often looks like the dashboard of a car, with dials and gauges representing the pulse of the organization. Data Mart - A Data Warehouse on a departmental level (for more information, see Data Warehousing). Data Mining - A general term that represents Read More

Plex Systems at a Crossroads: Part 1


Plex Manufacturing Cloud is an integrated manufacturing software solution for managing the manufacturing process (including specific lean manufacturing needs), with functionality for: engineering and design; financing and accounting; electronic data interchange (EDI) and orders; materials and inventory purchasing; receiving and tracking; shop floor production and control; process

d part 1  Systems at a Crossroads: Part 1 Plex Manufacturing Cloud is an integrated manufacturing software solution for managing the manufacturing process (including specific lean manufacturing needs), with functionality for: engineering and design; financing and accounting; electronic data interchange (EDI) and orders; materials and inventory purchasing; receiving and tracking; shop floor production and control; process inspection; parts production and traceability tracking; packaging and shipping; and Kanban, Read More

Will 2013 Be IBS’ Comeback Year? Part 1


Several years ago enterprise applications market observers might have talked about Sweden’s “Three I” enterprise resource planning (ERP) vendors: Intentia, IFS, and IBS. While hardly anyone has ever questioned those publicly traded vendors’ industry savvy and product functionality, all three of them have struggled with stagnant growth and red ink for the major part of the late 1990s and early

d part 1  the pharma sector and Dynaman WMS sales. IBS has also changed the strategy toward partners—in 2012, 10 percent of its revenues were reportedly via value-added resellers (VARs), and the company wants this figure to be 15 percent in 2013. In Part 2 of this blog post series, IBS CEO Doug Braun unveils his game plan. Recommended Reading IBS Enterprise (v.7) ERP for Distribution Product Certification Report (2013) . February 4, 2013. Dealing with Food Industry Pressures . November 3, 2006. Infor Joins the Read More

Epicor Claims The Forefront Of CRM.NET-ification Part 1


By harnessing .NET possibly more zealously than its creator Microsoft’s Great Plains and Navision enterprise counterparts, and while difficult market conditions continue to persist, Epicor might be showing us that ‘a brave heart and wise mind’ can keep it in the mid-market leadership race amongst aslew of formidable opponents.

d part 1  uses ClienteleNet . This division of Geac Computer Corporation Limited (TSE: GAC), one of Epicor's competitors in the ERP space, stays on top of call management and problem resolution solution for supporting external customers by using Clientele Customer Support and ClienteleNet. ClienteleNet, a Web-based application used in conjunction with Clientele Customer Support, gives Geac's customers access to call history information, and, with the AnswerBook feature, the ability to search in an online Read More

Can Webplan Reconcile Planning and Execution? Part Three: Market Impact Continued


Webplan believes its offering should benefit many departments within a manufacturing organization. When it comes to operations and manufacturing, the benefit is in getting the right information to the right people and ensuring the results of decisions align with goals and objectives.

d part 1  Webplan Reconcile Planning and Execution? Part Three: Market Impact Continued Market Impact The past two years or so have been an interesting if not a tumultuous period for the Ottawa, Canada-based, privately-held Webplan Corporation ( www.webplan.com ), which felt compelled to further refine its original supply chain planning (SCP) and business-to-business (B2B) collaboration value proposition. The vendor has refocused onto a highly actionable response management software (a subset of broader Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

d part 1  SS-7/CCS-7 and the ISDN D channel. These are all evolutionary improvements on the basic theme of an end-to-end circuit switched call. Other important recent changes have occurred in the regulatory environment. These implementations were made possible by advances such as fiber optic networking and SS-7 signaling. Were it not for the advent of the Internet and IP-based telephony efforts, traditional telephony would probably have stayed the course for many more decades to come. However, traditional Read More

It’s About Process (or the Ability to be Responsive) -- Part III


Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced. To that end, Webcom Inc. has leveraged its vast expertise earned while addressing

d part 1  and import of legacy data. Part IV of this blog series will continue to delve into the Webcom’s ResponsAbility on-demand workflow/BPM offering . In the meantime, your comments, thoughts, suggestions or individual experiences with workflow/BPM tools are more than welcome. Read More

Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part II)


Part I of this blog topic  introduced Epicor Software and its traditional vertical solutions. It also analyzed Epicor's forays into the attractive retail sector via the CRS acquisition two years ago. Designed for integration and scalability, the  Epicor/CRS Retail Suite can support a wide variety of retail enterprises' requirements. These environments range from the rapidly expanding regional

d part 1  in the US). The deal is expected to close in February 2008. Part III of this blog topic will analyze a continuation of Epicor’s strategy to capitalize on the red-hot retail software market, where it initially jumped into with its acquisition of CRS Retail two years ago. Your views, comments, opinions, etc. about Epicor's moves in the retail sector are customarily welcome in the meantime. Read More

SAP Gives in to CRM (Part Time) Matrimony


On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific CRM solutions.

d part 1  with Nortel Networks to develop and integrate industry-specific customer interaction solutions that could extend the scope of collaborative customer relationship management (CRM). As part of the agreement, SAP has embedded within mySAP.com customer interaction applications from Nortel Networks' Clarify eBusiness Applications unit to provide extended customer-service functionality and new levels of information access and use to businesses. SAP and Nortel Networks will further extend their alliance by Read More

1 Little GB, 2 Little GB, ..., 10 Little Gigabit


The 10 Gigabit Ethernet Alliance announced that its membership has increased to over 50 companies in less than three months.

d part 1  10 Little Gigabit G. Duhaime - June 5 , 2000 Event Summary Las Vegas-(Business Wire)-May 9th, 2000, The 10 Gigabit Alliance is growing by hops and nodes. The vendor alliance formed by seven companies to establish and promote the IEEE 802.3ae Gigabit Ethernet Standard has grown to over 50 vendors in just three months. The rapid and tremendous growth in the 10 Gigabit Alliance will only help the aggressive timeline that the Alliance adopted in January 2000 to have the standard in place and ratified by Read More

It's the Aftermarket Service, Stupid! (Part II)


Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts [evaluate this product]. That blog post also tackled MCA's notably good times during 2007. In the meantime, an informative post on MCA was also published by the Sourcing Innovation blog. A related 2007 milestone at MCA included a significant

d part 1  s the Aftermarket Service, Stupid! (Part II) Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts [ evaluate this product ]. That blog post also tackled MCA's notably good times during 2007. In the meantime, an informative post on MCA was also published by the Sourcing Innovation blog . A related 2007 milestone at MCA included a significant expansion with both new and existing customers in core markets, i Read More

Aras Selected for Dow R&D Program Management


Dow recently selected the Aras Innovator product lifecycle management (PLM) solution suite for project and program management in one of its core research and development (R&D) groups. Working with Aras partner FISHER/UNITECH, Dow will implement Aras program management and project management to allocate, track, and coordinate valuable design and engineering resources.

d part 1  Selected for Dow R&D Program Management Dow recently selected the Aras Innovator product lifecycle management (PLM) solution suite for project and program management in one of its core research and development (R&D) groups. Moving away from pesky spreadsheets and shared drives (with folders that have files with deadlines), the chemical giant (in 2013, Dow had annual sales of more than $57 billion and employed approximately 53,000 people worldwide) will now use Aras to streamline its processes for Read More

Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4-Part 2


This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in Boston. UNIT4 Representing UNIT4 at the event were two top managers: regular attendee Ton Dobbe, the company’s vice president of product marketing, and Anwen Robinson, managing director in UK and Ireland, who was invited to share

d part 1  Priority for Both SYSPRO and UNIT4-Part 2 This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in Boston. UNIT4 Representing UNIT4 at the event were two top managers: regular attendee Ton Dobbe, the company’s vice president of product marketing, and Anwen Robinson, managing director in UK and Ireland, who was invited to share some of UNIT4’s news in that region with analysts. Similarly to the event Read More

Whose ROI is it Anyway? Part Two: Sorting Through Claims


ROI (return on investment) has taken on new importance in examining business initiatives and programs that often involve deployment of enterprise software and information technology. In some cases, "Show me the ROI" has become a smokescreen for "Let's wait and see" or, "Go away. Don't bother me."

d part 1  things can happen. ROI: Do You Have what it Takes? Take time to think —about the business initiative behind the investment Take it with a grain of salt —when reviewing ROI analysis and experience of other companies Take ownership —as a customer and as a vendor—to turn the assumptions behind the ROI analysis into results As part of this collaboration, the vendor should concentrate on providing critical information that an individual customer cannot easily generate. This could include A Read More