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Abstract:
The documents, spreadsheets, databases and other files on the personal computers used to conduct business are corporate assets.
It cost money to create them and that investment should be protected. Additionally, companies have both competitive and legal
obligations to assure that such data is kept priv (...)
Excerpt related to
desktop technical support:
... Enterprise Management Systems enable the technical support teams to
monitor the desktop and server network, responding to alerts and trends rather than ...
Published:
2000-04-18
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Abstract:
Different types of organizations show distinct preferences when assigning importance to the criteria on which to base their
operating system selection. Small and medium enterprises need to carefully analyze the available data to accurately evaluate
their strategic IT investments. (...)
Excerpt related to
desktop technical support:
Different types of organizations show distinct preferences when assigning importance to the criteria on which to base their
operating system selec...
Published:
2006-12-20
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Abstract:
Because small to medium enterprises are limited in their resources, they must carefully consider which of the two major operating
systems available—Microsoft Windows or Linux—will better serve their needs and be more cost-efficient to implement. (...)
Excerpt related to
desktop technical support:
Because small to medium enterprises are limited in their resources, they must carefully consider which of the two major operating
systems availabl...
Published:
2006-12-19
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Abstract:
HP succumbing to the trend for simple, sealed case PC’s, will release the e-Vectra in April. E-look before you e-leap. (...)
Excerpt related to
desktop technical support:
... Computer Corp.'s [NYSE:CPQ] own legacy-free corporate desktop, the iPaq ...
premise that so called "legacy-free" systems require less technical support than
PCs ...
Published:
2000-04-11
-
Abstract:
Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers.
The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering
their CyberCarrier Reference Architecture as a blu (...)
Excerpt related to
desktop technical support:
Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers.
The two organizat...
Published:
2000-06-27
-
Abstract:
During the first half of 1999 alone, viruses have wreaked havoc on the Internet and corporate networks, causing over 7 Billion
(USD) in damages. (...)
Excerpt related to
desktop technical support:
During the first half of 1999 alone, viruses have wreaked havoc on the Internet and corporate networks, causing over 7 Billion
(USD) in damages.
Published:
2000-02-01
-
Abstract:
HP succumbing to the trend for simple, sealed case PC’s, will release the e-Vectra in April. E-look before you e-leap. (...)
Excerpt related to
desktop technical support:
... Computer Corp.'s [NYSE:CPQ] own legacy-free corporate desktop, the iPaq ...
premise that so called "legacy-free" systems require less technical support than
PCs ...
Published:
2000-04-11
-
Abstract:
One of the primary benefits of outsourcing is the initial negation of 'up-front' costs associated with the implementation
of a production system. (...)
Excerpt related to
desktop technical support:
... No need for client or desktop upgrades. ... Those ASPs who can successfully
market to small organizations while providing good technical support coupled with ...
Published:
2000-11-20
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Abstract:
This year, the market can be summed up as 3D: Dell Direct Desktop. In comparison, Compaq and IBM are looking a little flat. (...)
Excerpt related to
desktop technical support:
... We also distinguish several subcategories within the desktop PC market: ...
Typical features include multiprocessor support and Windows 2000 or Windows NT ...
Published:
2000-05-04
-
Excerpt related to
desktop technical support:
... Our desktop software, including Creo Elements/Pro, Creo Elements/Direct, Mathcad, and
... PTC provides the product and technical support for both on-premise
and ...
Published:
2012-01-03
-
Abstract:
This final note discusses how Application Service Providers (ASPs) have arisen on the Internet in response to such ERP woes
as support expenses, misbehaving applications, and server downtime, and how as the nature of ERP software evolves into services
and/or hosted models, the market might be experiencin (...)
Excerpt related to
desktop technical support:
This final note discusses how Application Service Providers (ASPs) have arisen on the Internet in response to such ERP woes
as support expenses, m...
Published:
2001-04-27
-
Abstract:
8 reasons to outsource your desktop in the cloud... an essential for desktop management.Find the Software Information You're
Looking for. With organizations looking for new ways to cut costs and increase productivity, cloud computing has become a
popular trend. In the most common form of cloud computing, (...)
Excerpt related to
desktop technical support:
... From providing top-quality user support to tackling the most complex technical
issues, our team ... Related to 8 Reasons to Outsource Your Desktop in the ...
Published:
2010-03-11
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Abstract:
The latest iteration of PTC Windchill (v. 10) for product lifecycle management (PLM) has been described as ‘the most significant
Windchill release in PTC’s history.’ In his article, TEC research analyst Gabriel Gheorghiu compares the last two versions
of PTC Windchill, and outlines how the function (...)
Excerpt related to
desktop technical support:
The latest iteration of PTC Windchill (v. 10) for product lifecycle management (PLM) has been described as ‘the most significant
Windchill release...
Published:
2011-11-29
-
Abstract:
Intel and Microsoft are getting into the server appliance game, only this appliance is really a small server. But if they
want to misuse the term, who are we to argue? (...)
Excerpt related to
desktop technical support:
... small businesses with little or no technical support staff ...
If you don't have a technical staff or ... but it also supports multi-OS desktop
environments, including ...
Published:
2000-04-03
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Abstract:
Service911.com has inked a deal with BUY.COM to provide customer service through the Internet. (...)
Excerpt related to
desktop technical support:
Service911.com has inked a deal with BUY.COM to provide customer service through the Internet.
Published:
2000-02-25
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Abstract:
Your Challenge: Get Decision Makers' Approval for a Total Customer Relationship Management. Specific, Measurable, Achievable,
Relevant and Time-Bound. Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable
at the same time. This can be a challenge. Whether compa (...)
Excerpt related to
desktop technical support:
Your Challenge: Get Decision Makers' Approval for a Total Customer Relationship Management. Specific, Measurable, Achievable,
Relevant and Time-Bou...
Published:
2010-03-11
-
Abstract:
Commerce One is a household name because of its strong growth and its focus on the global marketplace. It now has to decide
how to respond to the recent Ariba/i2/IBM partnership and whether the time is coming to begin showing earnings. (...)
Excerpt related to
desktop technical support:
Commerce One is a household name because of its strong growth and its focus on the global marketplace. It now has to decide
how to respond to the...
Published:
2000-05-25
-
Abstract:
Microsoft Corp. said Wednesday it finished work on its long-awaited Windows 2000 operating system (a/k/a Win2K), wrapping
up a long and painful development project that also represents Microsoft's best hope of dominating Internet computing. (...)
Excerpt related to
desktop technical support:
... making the changeover is not for the faint of heart, nor for those managers without a sufficient support
structure (technical support, not emotional, although ...
Published:
1999-12-22
-
Abstract:
Great Plains announced during its Stampede 2000 annual partner meeting significant extensions to its product offering. The
following is our view of Great Plains’ latest announcements and its strategic direction. (...)
Excerpt related to
desktop technical support:
Great Plains announced during its Stampede 2000 annual partner meeting significant extensions to its product offering. The
following is our view o...
Published:
2000-11-01
-
Abstract:
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence
on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive
advantage. (...)
Excerpt related to
desktop technical support:
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence
on its highly skilled ex...
Published:
2007-11-19