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Documents related to » hosted support


Industry Support in WCM » The TEC Blog
Industry Support in WCM » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

HOSTED SUPPORT: functionality, industry average, WCM, web content management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-11-2007

Bad Customer Support Is Not a Software Problem » The TEC Blog
Bad Customer Support Is Not a Software Problem » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more

HOSTED SUPPORT: CRM, customer service, customer support, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
29-02-2012

SAP Support - From Reactive to Proactive » The TEC Blog
SAP Support - From Reactive to Proactive » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

HOSTED SUPPORT: ActiveEmbedded, customer support, Enterprise Support, MaxAttention, SAP, SAP Active Globa Support, Solution Manager, Standard Support, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
08-01-2013

Case Study: Holland Bulb Farms—Online Flower Provider Manages Web Store to Support Company Growth
Case Study —Holland Bulb Farms: Online Flower Provider Manages Web Store to Support Company Growth With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company wanted an integrated system to keep track of its growing number of transactions, expenses, and purchases. With Everest, the company found the all-in-one solution it needed—and within the first month of going live, saw a 300-percent return on investment. Learn more.

HOSTED SUPPORT: including QuickBooks and various hosted solutions. The one solution that stood out was Everest Software s cost-effective, all-in-one Everest Advanced. The fully integrated solution includes accounting, inventory control, sales,order entry, purchasing, e-commerce, shipping and receiving, and more, allowing Holland Bulb Farms to manage and track business operations online and ofline, from the front to back ofice. Everest was the all-in-one solution for us. Everything is integrated, the e-commerce site,
7/11/2008 8:53:00 AM

Why You Should Consider a Hosted Messaging Archiving Solution
E-mail archiving systems are no longer simply tools that focus on regulatory compliance, but instead are multifaceted systems that can help companies satisfy legal discovery requirements, improve messaging-related storage management, and assist in disaster recovery efforts. While there are several solutions available, a hosted solution can offer a number of important benefits you should consider.

HOSTED SUPPORT: You Should Consider a Hosted Messaging Archiving Solution Why You Should Consider a Hosted Messaging Archiving Solution Source: Fortiva Document Type: White Paper Description: E-mail archiving systems are no longer simply tools that focus on regulatory compliance, but instead are multifaceted systems that can help companies satisfy legal discovery requirements, improve messaging-related storage management, and assist in disaster recovery efforts. While there are several solutions available, a hosted
11/9/2007 1:59:00 PM

Smartling Adds Additional Document Translation Support to Translation Management System » The TEC Blog
Smartling Adds Additional Document Translation Support to Translation Management System » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your

HOSTED SUPPORT: Cloud, enterprise translation management, industry watch, Smartling TMS, Smartling Translation Management System, translation management, translation software, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-03-2013

Cutting IT and Application Support Costs
With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company goals will be needed. But the reward is clear—a highly effective workforce that makes fewer costly mistakes, and has a vastly reduced reliance on your Help Desk.

HOSTED SUPPORT: Cutting IT and Application Support Costs Cutting IT and Application Support Costs Source: SAP Document Type: White Paper Description: With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve
8/28/2013 3:29:00 PM

‘Tis that time of the year when customer and technical support people go crazy… » The TEC Blog
‘Tis that time of the year when customer and technical support people go crazy… » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software

HOSTED SUPPORT: TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
25-12-2009

Informatica Goes Multinational With Support for Unicode
Informatica Corporation (Nasdaq: INFA) announced products that enable resellers and distributors around the world to convert Informatica software to any major language for resale in their local markets.

HOSTED SUPPORT: Informatica Goes Multinational With Support for Unicode Informatica Goes Multinational With Support for Unicode M. Reed - March 15, 2000 Read Comments Event Summary PALO ALTO, Calif., /PRNewswire/ -- Informatica Corporation (Nasdaq: INFA), a leading provider of integrated analytic solutions for e-business, announced the general availability of the internationalized versions of Informatica PowerCenter, Informatica PowerMart, Informatica PowerConnect for SAP R/3 and Informatica PowerConnect for PeopleSoft
3/15/2000

Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come
What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? Read this article and find out. What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J. Jakovljevic offers up some reasons and speaks with Rimini Street’s senior VP Dave Rowe on the company’s winning product and service line capabilities and future moves, and gets Dave’s interesting perspective on the need for and explosive growth of third-party support.

HOSTED SUPPORT: Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come Source: Technology Evaluation Centers Document Type: TEC Report Description: What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J. Jakovljevic offers up some reasons and speaks with Rimini Street’s senior VP Dave Rowe on the company’s winning product and service line
9/13/2012 5:27:00 PM

2012 Guide to Hosted VoIP for SMBs
As budgets for most businesses have been contracting in recent years, a growing number of SMBs have turned to IP technology to lower telecom costs to improve their bottom line. See how moving voice traffic to the data network allows SMBs to cut—or eliminate entirely—the costs associated with the maintenance of a dedicated voice network, including staffing and equipment, especially when they choose to deploy a hosted model.

HOSTED SUPPORT: 2012 Guide to Hosted VoIP for SMBs 2012 Guide to Hosted VoIP for SMBs Source: Ziff Davis Document Type: White Paper Description: As budgets for most businesses have been contracting in recent years, a growing number of SMBs have turned to IP technology to lower telecom costs to improve their bottom line. See how moving voice traffic to the data network allows SMBs to cut—or eliminate entirely—the costs associated with the maintenance of a dedicated voice network, including staffing and equipment,
8/16/2012 3:47:00 PM


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