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Documents related to » hp itil


ITIL Foundation Fasttrack—The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

HP ITIL: ITIL Foundation Fasttrack—The Way You Want It! ITIL Foundation Fasttrack—The Way You Want It! Source: Implement Consulting Group Document Type: Case Study Description: The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied
1/28/2011 4:01:00 PM

Measuring the ROI of Internal ITIL Investments
The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations.

HP ITIL: Measuring the ROI of Internal ITIL Investments Measuring the ROI of Internal ITIL Investments Source: EquaTerra Document Type: White Paper Description: The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk
7/27/2007 2:25:00 PM

ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

HP ITIL: ITIL Service Support Processes in Record Time ITIL Service Support Processes in Record Time Source: Implement Consulting Group Document Type: Case Study Description: To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and
1/28/2011 3:41:00 PM

Getting ITIL Done with IT Process Automation
Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value?

HP ITIL: Getting ITIL Done with IT Process Automation Getting ITIL Done with IT Process Automation Source: Opalis Software, Inc. Document Type: White Paper Description: Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and
8/28/2007 3:41:00 PM

Learning Management Systems (LMS) Showdown: Saba vs. Sumtotal
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown pits two major learning management system vendors against each other, head-to-head: Saba Software and SumTotal Systems. I hope you find this LMS Showdown helpful and informative. I welcome all your comments and questions at showdown@technologyevaluation.com.

HP ITIL: best elearning software, best lms, blackboard software, elearning software free, employee appraisal software, employee online training, employee performance appraisal software, employee performance management, employee performance management system, employee review software, employee training software, employee training tracking software, flash lms, free hr software, free lms, free lms software, hcm software, hosted learning management system, hosted learning management systems, hosted lms, hosted training, hr database software, hr management systems, hr software package, hr software .
1/12/2009

ITIL—Living Processes
The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project.

HP ITIL: ITIL—Living Processes ITIL—Living Processes Source: Implement Consulting Group Document Type: Case Study Description: The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and
1/28/2011 3:22:00 PM

PeopleSoft s Buying Momentum Goes On. Pageant Participants, Line Up Please!Part 1: Market Impact
The year 2001 was an exceptional year of financial performance for PeopleSoft, including record total revenue, record profit, and more than $500 million of generated cash. Its acquisition of Momentum complete, PeopleSoft is poised for further expansion.

HP ITIL: eCenter globally. PeopleSoft chose HP for its established global infrastructure and reputation for commitment to customer service. HP Services will manage the people, process, and technology for the PeopleSoft eCenter technical operations. In addition, PeopleSoft eCenter customers will benefit from a comprehensive range of HP Services offerings, including desktop and network management, data security, high-level disaster recovery, and enterprise integration services. On January 28, PeopleSoft announced
2/13/2002

HP Converged Storage: Storage for the Next Era of IT
As the amount of information we generate grows and our relationship with it gets more complex, we must innovate new products and services to help us harness it, manage it, and tap into it more easily. These innovations allow us to connect more simply and effectively, when and how we like. This paper discusses these dynamics and explains how you can leverage technology to better capitalize on information in the context of your business.

HP ITIL: HP Converged Storage: Storage for the Next Era of IT HP Converged Storage: Storage for the Next Era of IT Source: HP Document Type: White Paper Description: As the amount of information we generate grows and our relationship with it gets more complex, we must innovate new products and services to help us harness it, manage it, and tap into it more easily. These innovations allow us to connect more simply and effectively, when and how we like. This paper discusses these dynamics and explains how you can
10/25/2012 12:20:00 PM

Double the ROI of your EVA with iSCSI
Traditionally, 1U and blade servers have not been attached to high-end fibre channel storage due to the cost of adding those servers to the storage area network (SANs). However, by leveraging the HP StorageWorks EVA iSCSI Connectivity Option, you can solve this problem.

HP ITIL: However, by leveraging the HP StorageWorks EVA iSCSI Connectivity Option, you can solve this problem. Double the ROI of your EVA with iSCSI style= border-width:0px; />   comments powered by Disqus Related Topics:   Electronic Distribution and Storage,   Data and Application Distribution,   Storage Area Network (SAN) Source: QLogic Corporation Learn more about QLogic Corporation Readers who downloaded this white paper also read these popular documents! Quality Management Taking Measures for True
9/13/2007 4:37:00 PM

Storage Buying Criteria for Small and Midsized Enterprises
Five criteria usually dominate storage purchase decisions in the small and midsized enterprise (SME) marketplace: product features and functions; cost; reliability; service; and support. Using these criteria, SMEs often find that their final shortlists of vendors include storage products from EMC and IBM. Find out what criteria your SME should use to choose between these two vendor’s offerings.

HP ITIL:   disk storage,   hp storage,   network attached storage,   server storage,   storage disk,   storage server,   san storage,   nas storage,   backup storage,   raid storage,   shared storage,   storage area network,   storage solution,   storage software,   scsi storage Source: IBM Learn more about IBM Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation Sales Process Map The Importance of Data Representation: Best Practices in
4/9/2010 11:29:00 AM

Accelerate ROI for Business Process Management (BPM)
Accelerate return on investment (ROI) for business process management (BPM) with IBM solutions designed for rapid deployment.Free white papers. Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With the right BPM solution, organizations can break down silos of information, streamline workflows, and help business professionals work better by working together. Learn about BPM solutions designed for rapid deployment and quick return on investment (ROI).

HP ITIL: IBM, roi, implementation, bpm, kpi, implementation management, erp implementation, project implementation, implementation software, strategy implementation, business implementation, implementation process, crm implementation, kpi performance, bpm process, it implementation, implementation template, implementation methodology, implementation support, kpi examples, management kpi, methodology implementation, bpm business process management, kpi dashboard, bpm workflow, business kpi, business roi, itil implementation, key performance indicators kpi, kpi template, roi management, bpm tools, hr .
4/9/2010 1:23:00 PM


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