-
Abstract:
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled
an interesting portfolio of applications designed to support Application Service Providers. (...)
Excerpt related to
it operations support:
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled
an interesting portf...
Published:
2000-07-07
-
Abstract:
Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers.
The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering
their CyberCarrier Reference Architecture as a blu (...)
Excerpt related to
it operations support:
Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers.
The two organizat...
Published:
2000-06-27
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Abstract:
IBS may be the first vendor to fully integrate a supply chain operations reference model in its business intelligence solution.
Customers receive more efficient measurements and benchmarking across their supply chain regardless of their supply chain
and ERP software. (...)
Excerpt related to
it operations support:
IBS may be the first vendor to fully integrate a supply chain operations reference model in its business intelligence solution.
Customers receive ...
Published:
2005-09-07
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Abstract:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases
profitability. (...)
Excerpt related to
it operations support:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need...
Published:
2005-08-03
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Abstract:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available. (...)
Excerpt related to
it operations support:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support an...
Published:
2007-04-27
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Abstract:
Informatica Corporation (Nasdaq: INFA) announced products that enable resellers and distributors around the world to convert
Informatica software to any major language for resale in their local markets. (...)
Excerpt related to
it operations support:
... As our customers expand their e-business operations globally, they can continue to ...
3, and PowerConnect for PeopleSoft have been enhanced to support the Unicode ...
Published:
2000-03-15
-
Abstract:
Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently
expanded its service offerings by introducing two new strategic service programs both to woo customers and to survive in this
emerging field. (...)
Excerpt related to
it operations support:
Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently expanded
its service offe...
Published:
2006-12-13
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Abstract:
In this Spotlight Report, TEC's Managing Editor David Clark examines Sage Accpac ERP. Learn about the product's history and
market positioning, as well as its strengths, competitors, and challenges. Also featured in this Spotlight Report: a high-level
overview of Sage Accpac ERP functionality. (...)
Excerpt related to
it operations support:
In this Spotlight Report, TEC's Managing Editor David Clark examines Sage Accpac ERP. Learn about the product's history
and market positioning, as...
Published:
2010-01-20
-
Abstract:
Many market observers might yawn at SAP's recent Premium Support announcement, but users increasingly appreciate more choice
and certainty, and may take notice of what the market leader is trying to do with this middle-of-the-road support option. (...)
Excerpt related to
it operations support:
Many market observers might yawn at SAP's recent Premium Support announcement, but users increasingly appreciate more
choice and certainty, and ma...
Published:
2006-05-09
-
Abstract:
The Internet has few boundaries, thus each business is required to build and implement their own safeguards. Unfortunately,
most IT department's requests for security technology and training are turned down, UNTIL a system security incident occurs.
This could be a costly mistake. (...)
Excerpt related to
it operations support:
... Why then would any business which relies on network operations to survive ...
is sufficient, however, designing the capability and enlisting support from the ...
Published:
2002-05-07
-
Abstract:
The Internet has few boundaries, thus each business is required to build and implement their own safeguards. Unfortunately,
most IT department's requests for security technology and training are turned down, UNTIL a system security incident occurs.
This could be a costly mistake. (...)
Excerpt related to
it operations support:
... Why then would any business which relies on network operations to survive ...
is sufficient, however, designing the capability and enlisting support from the ...
Published:
2002-05-07
-
Abstract:
Last spring, the ASP market witnessed the arrival of an Application Service Provider designed to help organizations adapt
to the rapidly changing IT environment. Agilera is the result of a joint venture between CIBER, Verio and Centennial Ventures
designed to offer expertise, infrastructure, strategic c (...)
Excerpt related to
it operations support:
Last spring, the ASP market witnessed the arrival of an Application Service Provider designed to help organizations adapt
to the rapidly changing ...
Published:
2000-07-31
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Abstract:
New Hampshire’s “Taylor Group” changes its name, builds a 93,000 square foot data center and lays out a plan to leverage
13 years of application experience to promote its ASP solution. (...)
Excerpt related to
it operations support:
New Hampshire’s “Taylor Group” changes its name, builds a 93000 square foot data center and lays out a plan to leverage 13
years of application e...
Published:
2000-05-08
-
Abstract:
FourSite 4.4 is an upgrade of its fulfillment solution oriented towards third party logistics (3PL) providers. ViaOptimize,
is an advanced step for companies who have already automated their facilities with Provia's WMS and are now looking at optimization
as a key area of improvement, efficiency and cost (...)
Excerpt related to
it operations support:
FourSite 4.4 is an upgrade of its fulfillment solution oriented towards third party logistics (3PL) providers. ViaOptimize,
is an advanced step fo...
Published:
2004-08-17
-
Abstract:
SoftBrands Hospitality business supports the enterprise information management needs of hotels and resorts. SoftBrands' range
of hospitality software products includes the property management systems Medallion and PORTfolio, and RIO, a leisure management
system. (...)
Excerpt related to
it operations support:
SoftBrands Hospitality business supports the enterprise information management needs of hotels and resorts. SoftBrands'
range of hospitality softw...
Published:
2006-03-02
-
Abstract:
In addition to growing at a breakneck pace for the last few years, Vendavo has recently rounded out its suite for price and
margin management. The market should take notice, while the competition should indeed watch out. (...)
Excerpt related to
it operations support:
In addition to growing at a breakneck pace for the last few years, Vendavo has recently rounded out its suite for price and
margin management. The...
Published:
2008-05-02
-
Abstract:
Click Commerce has evolved beyond its roots, into a provider of much more comprehensive on-demand supply and demand chain
management software, consulting, hosting, and related services that should enable users throughout the world to collaborate
in near real time. (...)
Excerpt related to
it operations support:
Click Commerce has evolved beyond its roots, into a provider of much more comprehensive on-demand supply and demand chain
management software, con...
Published:
2006-11-14
-
Abstract:
As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting
a dependable managed security services provider. (...)
Excerpt related to
it operations support:
... Cost benefits; Security philosophy, culture, and people; Commitment to service-level agreements; Support
technology; Existence of secure operations facilities. ...
Published:
2002-04-11
-
Abstract:
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact
of such a decision. (...)
Excerpt related to
it operations support:
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact
of such a decision.
Published:
2002-04-09
-
Abstract:
SoftBrands believes it has finally repositioned itself for growth going forward by capitalizing on the reputation of Fourth
Shift, coming to an arrangement with SAP Business One, and introducing more reliable versions of its hospitality software
products. (...)
Excerpt related to
it operations support:
SoftBrands believes it has finally repositioned itself for growth going forward by capitalizing on the reputation of Fourth
Shift, coming to an ar...
Published:
2006-02-27