Documents related to
» itil accreditation
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Abstract:
The IT Infrastructure Library (ITIL) provides a comprehensive and consistent set of best practices for IT service management
(ITSM), promoting a quality approach to achieving business efficiency in the use of information systems. The key paradigm
shift that ITIL s ITSM best-practices taxonomy seeks to ac (...)
Excerpt related to
itil accreditation:
The Case for Service-oriented Monitoring as the First Step of an ITIL Initiative. Source: eG Innovations,
Inc. Document Type: White ...
Published:
2010-03-11
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Abstract:
The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC).
A survey of 176 IT professionals has revealed that over a quarter of NOCs don’t meet their organization’s current needs for
application performance management. Learn how to migrat (...)
Excerpt related to
itil accreditation:
The Next Generation Network Operations Center: How the Focus on Application Delivery is Redefining the NOC. Source: NetQoS.
Document ...
Published:
2010-03-11
Documents
»itil accreditation