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The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

j part 1  covers the alphabet from J to Q. For A to I, see Part One . J  J2ME - Java 2 Micro Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is an API that lets you access virtually any tabular data source from the Java programming language. It provides cross-DBMS connectivity to a wide range of SQL databases. There is also a Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » j part 1


Intentia's Movex for Food and Beverage: Gaining a Foothold in North America Part 1: Functions and Features of Movex
Intentia's Movex solution for the food and beverage industries has been highly regarded in Europe and the Pacific Rim. Now, Intentia is ready to gain foothold

j part 1  to Intentia, SAP and J.D. Edwards have been the competitors it has faced most frequently on a global scale, even for the food and beverage prospects. Specifically, this three-part article provides a glimpse of Intentia's Movex software offering by discussing the following aspects: Overview of Intentia (Part One) ERP functions and features (Part One) SCM functions and features (Part Two) Additional functions and features (Part Two) Observations and user recommendations (Part Three) This is Part One of a Read More
Audit Considerations for Enterprise Software Implementations Part 1: Project Planning and Management
Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight is being refocused on the audit

j part 1  or languages. These practices just make good sense and do not need legislation or the attachment of criminal penalties to be implemented. Steal the concepts from the SOX and start your own program to improve internal control practices. As a project manager, you should encourage the involvement of the audit function from the outset. While specific and typical areas of involvement will be addressed in Part II of this article, as part of the planning and management process, coordination with the audit Read More
Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 1: Latest Announcements
On one hand, some archrivals (e.g., Microsoft, IBM, and Oracle) are becoming strange bedfellows, while, on the other hand, the others (e.g., Microsoft and Sun

j part 1  Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 1: Latest Announcements Event Summary February appeared to be the month in which Web Services earned notable legitimacy. Recently, IBM and Microsoft , the two largest proponents of Web Services, and a slew of other prominent IT companies and enterprises ( Accenture , BEA Systems , Hewlett-Packard , Fujitsu , Intel , Oracle , and SAP to name some) have joined to form the Web Services Interoperability Organization (WS-I, www.ws-i.com ). The Read More
J.D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards
Like most of its peers, J.D. Edwards is hoping to rebound by focusing on Internet collaboration and extended-ERP applications. The company has also

j part 1  For more information on J.D. Edwards see Part 2 of this Technology Note. Read More
Microsoft Keeps on Rounding up Its Business Solutions Part Two: Challenges and User Recommendations
While smaller businesses must be attuned to what their larger customers and trading partners require, and thus consider the Microsoft Business Network (MBN) as

j part 1  in a quandary to justify selling a classic high-volume Microsoft or MBS product at a low price with minimal integration, if they could be tempted to sell more substantial and complex products. Many VARs and ISVs have lately felt further squeezed by Microsoft moves to commoditize and control the core application market, i.e., the lower architectural layers that constitute the Microsoft Business Framework. Thus, with more or less candor, MBS has been enticing its partners to focus on providing the Read More
A Tale of a Few Good SCM Players - Part 1
Throughout the late 1990s and the mid-2000s, Manhattan Associates was the epitome of a well-managed supply chain management (SCM) software company in terms

j part 1  in 2006 , was a juggernaut in the retail SCM space but plagued with obscurity. This obscurity was in great part due to JDA's protracted disinterest in engaging in sharing its strategy with the market influencers and with a hodgepodge of point solutions on disparate technologies and with no coherent vision and strategy. For more details on the pre- Manugistics JDA, see TEC’s six-part series from 2004 entitled  “JDA Portfolio: For the Retail Industry.” The Turning Tides of 2008/9 Well, what a Read More
Can ERP Speak PLM? Part Two: Examples and Recommendations
Product Lifecycle Management (PLM) solutions have to work with many other systems, not just ERP, so integration is not a new issue for PLM vendors. Most PLM

j part 1  overhead, or is it just direct costs? If it is an assembled item, does the cost include only material costs of the components or does it include labor or processing costs? Does the cost assume a particular volume of purchase? The same issue shows up in seemingly simple things like status codes, dates, and numerical values. For example, is the quantity per on a Bill of Material in the PLM system compatible with the one in the ERP system? Is the quantity per parent unit or batch/lot? Do the units of Read More
It’s About Process (or the Ability to be Responsive) -- Part V
Part IV of this blog series further analyzed Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

j part 1  here . The vendor just released the ResponsAbility p4 release. Competitive Offerings Do Exist Still, Webcom’s first-to-market (or close to) BPM on-demand advantage has already been challenged by the solutions from Skemma, Appian [ evaluate this product ], Lombardi [ evaluate this product ], Colosa ProcessMaker [ evaluate this product ], Pipevines , and The Process Factory (powered by Cordys ), to name only a few. Even the likes of QPR Software , although not necessarily multi-tenant software as a servic Read More
A Modern Tale of Long (Supply Chain) Tails -- Part III
Part II of this blog series explained ToolsGroup’s value proposition for achieving service level excellence in distribution environments. The point of the

j part 1  in Part I , Joseph Shamir, ToolsGroup’s chief executive officer (CEO), ascertained that when the long tail is viewed from a supply chain perspective, the tail starts where demand becomes “intermittent.” Using this definition, ToolsGroup’s research shows that most brick-and-mortar companies (and not only e-tailers, as one might think) are also facing an increasingly long tail environment. This is because they are dealing with far more SKUs and slow-moving items with lumpy, unpredictable demand patt Read More
Case Study: SAP Business One Making The Difference For Source 1 Enterprises
For compliance with vendor requirements, Source 1 Enterprises, a supplier of health and beauty products, needed a solution to automate bill-back revenue and

j part 1  meeting current and future objectives. Source : Vision33 Resources Related to SAP Business One : SAP Business One (Wikipedia) Case Study: SAP Business One Making the Difference for Source 1 Enterprises Business One is also known as : Business One Reseller , Leading Business One , Business One Software , Business One Solution , Business One Financial , Business One Applications , Business One Certification , Business One Tutorial , Business One Pricing , Business One Training , Business One Help , Read More
J. D. Edwards FOCUSes on Active Supply Chain
With co-founder McVaney once again at the helm, J. D. Edwards flexed its new supply chain management capabilities at FOCUS 2000 in Denver.

j part 1  portends the demise of J .D. Edwards' alliance with SynQuest that was announced a mere nine months ago, although twelve deals are currently in the pipeline. The agreement likely will persist for the next twelve months (70% probability) or at least until J. D. Edwards can offer ASC for the AS/400, now available only on Unix servers. User Recommendations As with all new releases, users should employ a critical approach in their evaluation of Active Supply Chain and require all potential vendors to demonstra Read More
It’s About Process (or the Ability to be Responsive) -- Part IV
Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

j part 1  to get their respective jobs done in a way that they get almost addicted to the tool, so much so that they cannot even imagine doing it any other way. For what is worth, getting back to the eating own dog food mantra from Part III , Webcom’s staff admits to being addicted to ResponsAbility. If they look at their own statistics, which are available in the application, each Webcom employee will have personally performed thousands of transactions therein. In the next product release, due in the fall of 2 Read More
Lean Manufacturing: Part Two
Part One of the

j part 1  Manufacturing: Part Two Part One of the Lean Manufacturing series looked at manufacturing wastes, lean principles, and the benefits of lean manufacturing. Here, in Part Two, you'll be taken through the action stage of lean practices: implementing lean. Understand the 5S program toward implementing lean and begin laying the foundation of a discipline that is necessary for effective implementation of more complicated lean tools such as kanban. Read More
Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4-Part 2
This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in

j part 1  interesting announcements. Below are major ones: Firstly, UNIT4 introduced the newly developed Agresso ERP user interface concept. Though the Agresso ERP user interface is slated for commercial availability in October of this year, UNIT4 was able to divulge the new ideas that spurred the development of the product. UNIT4 has dedicated several years to creating and developing this new user-software interaction concept. The company also involved third-party experts to interview and record the work of real-l Read More

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