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Surado! A Rising Mid-market CRM Provider
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions

open source trouble ticket  technology, certainly not an open source architecture. In the upper portion of the mid-market, many potential customers have UNIX based server platforms and carry IBM DB2 or Oracle database systems. Nevertheless, Surado confirms that development for IBM DB2 and Oracle 9 support is underway. Surado's move should open the door to more sales opportunities in the larger businesses. Surado Strategy and User Recommendations The Web Self-Service module is Surado's first step in moving toward a web-based Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » open source trouble ticket


Not Yet Sold on SaaS ERP in Manufacturing? Take a Hard Look at Plex Online - Part 2
Part 1 of this blog series explained Plex Systems’ ebullience and growth despite a hostile and depressed environment, especially in the discrete manufacturing

open source trouble ticket  Are you becoming more open-minded and ready for an on-demand manufacturing ERP product? Read More...
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

open source trouble ticket  Article , Knowledge Base Open Source , Knowledge Base Freeware , Knowledgebase Marketing , Compare Knowledge Management , Find Knowledge Management , Methods Knowledge Base , Knowledge Democracy , Create Knowledge Base , Share Critical Knowledge , Knowledgebase Compares Codes , Support Knowledgebase , Official Knowledge Base , Search Knowledgebase , Best Practices Knowledge Base , Contributors to Knowledge Base , Knowledge Base Search , Knowledgebase Newsletter , Knowledgebase Items , Successfully Manage Read More...
Vulnerability Management Buyer’s Checklist
Choosing a solution for vulnerability management (VM) is a critical step toward protecting your organization’s network and data. Without proven, automated

open source trouble ticket  open-source software? Using free, open source software can be tempting but in the long run, you need to factor in the real costs and overall effectiveness of such a choice. The obvious drawbacks such as questionable quality of code, potential injection of vulnerabilities via untested open source modules, and skimpy training and support should weigh heavily in your decision. Obviously, you still must pay for the traditional costs of using software noted above. Does using commercial VM software offer a Read More...
Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting

open source trouble ticket  Questions (FAQ), visibility into open customer call inquiries, and a storefront that provides order visibility through integration with MBS' products. The deal with Crystal Decisions would be another move in the right direction to embed business intelligence (BI) tools and reporting capabilities into enterprise applications, and thereby mask their intrinsic complexity. Enterprise applications have always been great repositories for transactional data but have traditionally rarely provided useful Read More...
]project-open[
The ]project-open[ Web-based project management application covers essential functionality for project/portfolio management, CRM, finance, human resources

open source trouble ticket  project-open[ The ]project-open[ Web-based project management application covers essential functionality for project/portfolio management, CRM, finance, human resources, knowledge management, and more. ]project-open[ solutions target the following: - Agency use, especially for advertising or Internet agencies with requirements for collaboration, cost accounting, invoicing, and access security. - IT service management (ITSM), for monitoring IT projects, financial aspects, and BI-style reporting. - Read More...
PROACTIS Source-to-contract and Purchase-to-pay Solutions Ruling the UK Public Sector
PROACTIS now helps more than 120 public sector organizations managing £15 billion of public sector spend in the UK and over 100,000 suppliers to streamline

open source trouble ticket   Read More...
b-Open Ltd.
b-Open Ltd., founded in 2004, is a software company specialized in cloud solutions. b-Open aims to provide innovative products based on its proprietary PaaS

open source trouble ticket  Open Ltd. b-Open Ltd., founded in 2004, is a software company specialized in cloud solutions. b-Open aims to provide innovative products based on its proprietary PaaS (Platform As A Service) technology jPlaton. Since 2008, b-Open provides SaaS (Software As A Service) solutions for CRM, ERP, MIS, e-Commerce, EDI & Social Marketing at an international level and specialized vertical solutions to national markets such as Public Sector Organizations and Vehicle testing centers. b-Open also undertakes complex p Read More...
Aras Open Source PLM--Will its Business Scale?
The ZDNet article on PLM/BPM vendor, Aras, covers reasons this former proprietary vendor decided to open source its Innovator products. Two points that stuck

open source trouble ticket  Open Source PLM--Will its Business Scale? The ZDNet article on PLM/BPM vendor, Aras, covers reasons this former proprietary vendor decided to open source its Innovator products . Two points that stuck out for me, concern what open sourcing enabled Aras to do. According to the article, using an open source development model allowed Aras to develop its software much more quickly--it cites Aras as being one of only 10 ISVs to gain full certification for its software running on Microsoft’s forthcoming Read More...
Choosing an Open Source Vendor and Service Provider
As more companies begin to use open source, demand for direct support and services beyond the on-line community will grow. If you're looking for open source

open source trouble ticket  an Open Source Vendor and Service Provider Introduction Notwithstanding the community-oriented spirit of open source, many user organizations prefer to use products that have commercial entities associated with them. Why would a company choose to work with commercial providers rather than relying on the product community? Here are a few reasons: Unfamiliarity with the open source ecosystem. If an organization is new to open source, it may prefer to stick with its established practices and partner Read More...
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

open source trouble ticket  process applications powered by open source software and infrastructure such as Linux operating system (OS), PostgreSQL database, and Qt , a C++ graphical user interface (GUI) development framework from Trolltech , a Norwegian software company. Before delving into xTuple's answers to our questions, some background on xTuple and OpenMFG is in order. The vendor is a relative newcomer in the enterprise resource planning (ERP) arena; it was founded in 2002 (as OpenMFG) by its current president and chief execu Read More...
Biometrics for Global Web Authentication: An Open Source Java/J2EE-Based Approach
Recently, companies have been working on integrating biometric verification capabilities using open source single-sign-on techniques. The main idea behind this

open source trouble ticket  Global Web Authentication: An Open Source Java/J2EE-Based Approach Recently, companies have been working on integrating biometric verification capabilities using open source single-sign-on techniques. The main idea behind this integration is to take advantage of the infrastructure provided by a Central Authentication Service (CAS) to offer single-sign-on Web authentication, while improving security beyond basic mechanisms based on login and password. Find out more. Read More...
Open System, Inc
Open Systems was founded in 1976 on the premise of delivering powerful accounting software solutions to small and mid-market customers. Throughout its 25

open source trouble ticket  System, Inc Open Systems was founded in 1976 on the premise of delivering powerful accounting software solutions to small and mid-market customers. Throughout its 25+ years, Open Systems has partnered with thousands of independent resellers, consultants and developers in order to deliver accounting software solutions to over 250,000 small, growing, and mid-market software users. Read More...
Sun to
Sun Microsystems Inc. is working towards eventually

open source trouble ticket  by the Linux community. Open source allows any individual to both access the software and amend it, whether for development or commercial use. We already offer it with our microprocessors, Solaris, Java, Jini and our HPC (high-performance computing) software, Joy said here at the Asia-Pacific IT Summit in an interview with IDG News Service. Our intention is to try to do it with everything. The only limit to community sourcing Sun's software portfolio will occur where the software in question includes Read More...

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