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Surado! A Rising Mid-market CRM Provider
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions

open source trouble ticket  technology, certainly not an open source architecture. In the upper portion of the mid-market, many potential customers have UNIX based server platforms and carry IBM DB2 or Oracle database systems. Nevertheless, Surado confirms that development for IBM DB2 and Oracle 9 support is underway. Surado's move should open the door to more sales opportunities in the larger businesses. Surado Strategy and User Recommendations The Web Self-Service module is Surado's first step in moving toward a web-based Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » open source trouble ticket


Not Yet Sold on SaaS ERP in Manufacturing? Take a Hard Look at Plex Online - Part 2
Part 1 of this blog series explained Plex Systems’ ebullience and growth despite a hostile and depressed environment, especially in the discrete manufacturing

open source trouble ticket  Are you becoming more open-minded and ready for an on-demand manufacturing ERP product? Read More
In-house vs. Managed Services: 4 Key Questions You Need to Ask
Installing software and patch updates can be frustrating and time-consuming for IT staff and users alike. But it's critical to update your computers regularly

open source trouble ticket  attack. The availability of open, wireless connections exposes notebooks to viruses and malware. To protect your company's network, special approaches like audit trails and exception management are required. Comparing in-house and managed services When developing your software change management strategy, an important step is deciding who will perform the day-to-day work. If you already employ IT staff, should you purchase a software tool and continue increasing the change management responsibilities of Read More
How to Keep Stock Balances Accurate
Distributors must ensure the quantity of products shown to be available in their software system agrees with what is physically in their warehouses. If it doesn

open source trouble ticket  our customers. They are open for business 250 days per year: Determine an acceptable level for count accuracy ' In a perfect world you would only be satisfied with a 100% accurate count. But how much effort do you want to extend looking for five missing pieces worth a total of 35 cents out of a total inventory of $1,000,000? Most successful distributors set limits on discrepancies that require a recount and a search for missing material. For example, one of our customers will order recounts if the Read More
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

open source trouble ticket  Article , Knowledge Base Open Source , Knowledge Base Freeware , Knowledgebase Marketing , Compare Knowledge Management , Find Knowledge Management , Methods Knowledge Base , Knowledge Democracy , Create Knowledge Base , Share Critical Knowledge , Knowledgebase Compares Codes , Support Knowledgebase , Official Knowledge Base , Search Knowledgebase , Best Practices Knowledge Base , Contributors to Knowledge Base , Knowledge Base Search , Knowledgebase Newsletter , Knowledgebase Items , Successfully Manage Read More
Single Source or Best of Breed - The Debate Continues
This will never be a clear-cut decision - it is all about the trade-offs.

open source trouble ticket  Source or Best of Breed - The Debate Continues The Situation The ERP base is up and running and now the needs of the business demand the addition of functionality beyond that base. The additional functionality may be supply chain management (SCM), business intelligence (BI) New Product Development (NPD), or any of a long list of acronyms. Perhaps your ERP vendor will not have the extension or its functionality will be clearly inappropriate for your needs and you will turn to another vendor for the Read More
What’s Up with xTuple-and Open Source ERP?
You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find

open source trouble ticket  Up with xTuple-and Open Source ERP? While Virginia might have seen its share of controversy over the recent laws on women’s reproductive rights, the region’s business and entrepreneurial climate is undisputed owing to vibrant enterprise applications vendors. One such vendor is Deltek —long reported by TEC as the enterprise resource planning (ERP) leader in the government contracting sector (see the most recent post on the vendor ), while another is abas-USA , an innovative manufacturing ERP Read More
Infor LN ERP Gets Open Source and Cloud Underpinnings
At the recent Red Hat Summit 2014, Infor announced a joint collaboration with Red Hat, a leading provider of open source solutions, and EnterpriseDB, a

open source trouble ticket  LN ERP Gets Open Source and Cloud Underpinnings Infor at the recent Red Hat Summit 2014 announced a joint collaboration with Red Hat, a leading provider of open source solutions, and EnterpriseDB , a PostgreSQL database company, to make Infor LN ERP available on a total open technology stack. Infor LN is a comprehensive enterprise resource planning (ERP) application for large and midsize complex manufacturers delivered on a technology platform that was designed to give IT departments the flexibility Read More
Business Process Management in Free and Open Source: An Overview of the Demand and the Supply
Free and open source software (FOSS) has become a hot topic in the business process management (BPM) market. This article discusses the relevance between BPM

open source trouble ticket  , the only enterprise open source solution available on the product lifecycle management (PLM) market. After that, my interest in free and open source software (FOSS) did not fade but I changed my focus to another category of enterprise software— business process management (BPM). This time, I was able to find more than one BPM solution that’s offered without license fees and had an impression that in the BPM area, FOSS- as-a-software-licensing-model has established noticeable ground.  A market is Read More
Biometrics for Global Web Authentication: An Open Source Java/J2EE-Based Approach
Recently, companies have been working on integrating biometric verification capabilities using open source single-sign-on techniques. The main idea behind this

open source trouble ticket  Global Web Authentication: An Open Source Java/J2EE-Based Approach Recently, companies have been working on integrating biometric verification capabilities using open source single-sign-on techniques. The main idea behind this integration is to take advantage of the infrastructure provided by a Central Authentication Service (CAS) to offer single-sign-on Web authentication, while improving security beyond basic mechanisms based on login and password. Find out more. Read More
ITT’s New “Global Vault” Achieves Vision of a Single Data Source
When it comes to product lifecycle management (PLM), unreachable information is as expensive as excess inventory lying in a warehouse. That’s why ITT Industries

open source trouble ticket  New “Global Vault” Achieves Vision of a Single Data Source When it comes to product lifecycle management (PLM), unreachable information is as expensive as excess inventory lying in a warehouse. That’s why ITT Industries, a multibillion-dollar manufacturing enterprise, needed desperately to reach its goal of a single source of data for everyone, everywhere. Unfortunately, the transition would require overcoming serious resistance and cultural issues. Find out how they did it. Read More
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

open source trouble ticket  process applications powered by open source software and infrastructure such as Linux operating system (OS), PostgreSQL database, and Qt , a C++ graphical user interface (GUI) development framework from Trolltech , a Norwegian software company. Before delving into xTuple's answers to our questions, some background on xTuple and OpenMFG is in order. The vendor is a relative newcomer in the enterprise resource planning (ERP) arena; it was founded in 2002 (as OpenMFG) by its current president and chief execu Read More
A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

open source trouble ticket  and Review of an Open Source CRM Solution Company Overview SugarCRM is a relatively young company hoping to be the sweet spot on the menu of CRM solutions. Based in San Jose, California (US), the company was founded by John Roberts, Clint Oram, and Jacob Taylor, who brought skills from their backgrounds with E.piphany, BroadVision, Baan, and IBM to the company. SugarCRM provides a number of CRM products, which are based on its open source core product, Sugar Sales . The following study concerns the Read More
Why Vyatta Open Source Networking is Better than Cisco
Why is Vyatta’s open source networking approach so successful? Because it is in touch with today’s users needs. By eliminating the reliance on specialized

open source trouble ticket  Vyatta Open Source Networking is Better than Cisco Why is Vyatta’s open source networking approach so successful? Because it is in touch with today’s users needs. By eliminating the reliance on specialized hardware, Vyatta’s open source, Linux-based approach to networking is changing the way networks are being purchased and deployed. With its strong community of users, Vyatta is challenging even proprietary networking vendors like Cisco. We challenge you to find out more. Read More
Network Protection with Open Space Security
Today’s information technologies present businesses with countless ways to communicate and collaborate, creating a new global work environment that does not

open source trouble ticket  Protection with Open Space Security Today’s information technologies present businesses with countless ways to communicate and collaborate, creating a new global work environment that does not follow traditional physical limitations of borders and boundaries. Find out about an approach to network security that extends your protection beyond the workplace to reach remote users and an increasingly mobile workforce. Read More

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