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Abstract: Identifying and managing the risks associated with
water resource projects is a challenge due to the variables of
water systems. To overcome this challenge, you need to compile all available information into a framework that can be used to predict the outcome of alternatives. Find out how a computer simulation model can help
water resource engineers improve the financial and environmental performance of their operations.
PubDate: 3/10/2008 11:18:00 AM
Abstract: Today, more and more companies are purchasing goods from overseas. But once those goods are on the water, many companies find it difficult to keep track of where they are at any given time. Ineffective container management leads to extra costs, but with Sage ERP X3’s import tracking functionality, business functions are tied together in a single database—enabling real-time access to information and improving productivity.
Abstract: To improve efficiency and reduce overall workload on financials personnel, California (US)-based utilities company South Coast Water District (SCWD) needed a new financials system with integrated human resources (HR) functionality. Find out how Technology Evaluation Centers (TEC) helped SCWD define its financial and HR requirements, evaluate its short list of solutions, and shorten the software selection process.
Abstract: For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.
Abstract: While Catalyst should be congratulated for improving profitability, the Wall Street and user communities were clearly expecting to see more revenue from its pact with ERP giant SAP.
Abstract: What a difference a year makes. Two months after the Nike debacle, more than a dozen class action lawsuits for securities fraud are now pending in federal and state courts. Will the SCM vendor find a safe harbor, sink to the bottom, or tread water through 2001?
Abstract: Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative to being forewarned may be leaping into enterprise-wide, mega-bucks, change management-laden CRM implementations—and testing the depth of the water with both feet. For the first time, there are statistically-based, substantive answers to many questions about CRM.
Abstract: Walk the halls of any business, stand around any water cooler, and you’ll hear it. People are talking about last night’s TV show, what their families are up to, even what the weather will be. But wait, there’s something more. Hear it? They’re talking about work—projects and problems, ideas they have, solutions they’ve found. Welcome to the world of informal learning. Now find out how you can capture its business value.
Abstract: Mine evaluation studies, including those that support mine water management or environmental compliance, are rife with challenges. The biggest: to quantitatively evaluate alternative approaches for completing projects, and to identify and manage associated risks. Models must be accurate, and yet still take uncertainty into account. Learn how a simulation tool can you help forecast the behavior of complex mining systems.
Abstract: “Process.” From entrepreneurs to corporate managers, the word brings up associations with running in sand, pouring molasses, or enduring water torture. But product process needn’t be a torture. In fact, if done right, it is the key to better teamwork, and less friction in your company. It is actually a tool that will help your company deliver better products—faster.
Abstract: Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.
Abstract: Net Perceptions ties its own business intelligence package along with Angara’s technology for improving conversion rates into a tidy ASP package.
Abstract: As the wireless community continues to grow at mind-boggling rates, security has become a key concern, not only in the eyes of users, but also to vendors and service carriers.
Abstract: The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee salaries, and other overhead costs, transporters often face the prospect of providing their services at lower rates. How can transporters survive in such a difficult business climate?
Abstract: A small decline in Internet advertising rates turns out to be no problem for the advertising business as inventory explodes.
Abstract: What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their utilization rates has become an important foundation for coordinating a full range of business activities amongst increasingly virtual teams both within and outside the four-walls.
Abstract: Engage has introduced a new product that delivers ads to users who are most likely to be receptive to them. AudienceNet relies on data collecting, proprietary algorithms and old-fashioned direct marketing savvy to increase clickthrough rates.
Abstract: Although we believe that exorbitant growth rates are a matter of the past, growth will remain the word associated with the ERP market in the 2000’s. ERP will, however, have to share the spotlight with the fast growing adolescent ERP-adjacent areas like SCM, CRM and e-procurement.
Abstract: Midsize companies seeking high annual growth rates rarely have the resources to pursue risky new businesses or markets. Instead, they must start by protecting their existing businesses and further penetrating existing markets, while keeping an eye out for possible product diversification or extension into new markets. Find out how your company can avoid disaster by properly preparing for new products and markets.