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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 simple bug tracking


The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

simple bug tracking  Matter Expert. SOAP - Simple Object Access Protocol . SOAP is a lightweight protocol for exchange of information in a decentralized, distributed environment. It is an XML-based protocol that consists of three parts: an envelope that defines a framework for describing what is in a message and how to process it; a set of encoding rules for expressing data types, and; a convention for representing remote procedure calls and responses. SR - Service Request . The latest term for support case, problem ticket,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, Applications Software

This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. 

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Yet Another Crumby Cookie Story


Take a company with a simple and honest business model but without all of its privacy policies clearly stated and a second company which a gift for hyperbole. Mix well, bake at 350 degrees, and take out the faux cookie disaster story of the week. Serve with crow.

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Are ASP Applications Right for You? Part 2: Decision Criteria


Whether an application is best implemented as an ASP provided application or service, built in-house or purchased, generally depends on the same criteria as what would be used for outsourcing a function or process. This part details that criteria.

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Is There a Panacea for Enterprise Software Pricing Yet?


While enterprise applications are becoming a commodity, their pricing schemes have yet to follow suit. Users are put in a costly position where the "fine print" clauses of implementation contracts may inhibit reasonable expectations for software warranties.

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It’s About Process (or the Ability to be Responsive) -- Part III


Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced. To that end, Webcom Inc. has leveraged its vast expertise earned while addressing

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Secure File Transfer Tracking and Reporting


The Internet has made information transfer faster and easier. But alongside, hacking and data theft are increasing threats to organizations’ security. How can files be delivered safely within an organization or far beyond its walls? Secure file transfer reporting and tracking tools help keep sensitive data in the right hands—and help organizations comply with government regulations.

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Journyx


As the first provider of applications for the Web-based time-tracking industry, Journyx offers open-source timesheet and expense management solutions that address the needs of the entire enterprise. Journyx helps customers maximize profitability by automating processes to increase efficiency. Founded in 1996, Journyx is the first and only company to introduce Per Person/Per Project Profitability (P5), a proprietary process that enables clients to collect and analyze information to reveal profit opportunities. Journyx has thousands of customers around the globe in many industries, including American Airlines, Bayer, AC Nielsen, L'Oreal, The Discovery Channel, Schlumberger, and BlueCross BlueShield. Journyx solutions are available both on an application service provider (ASP) and a standard license basis. Journyx is a privately-held company located in Austen, Texas (US), and in addition to providing application hosting, offers a full range of professional services such as installation assistance, system configuration and integration, product training, and project management.

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Maintenance Connection


Maintenance Connection delivers a web-based maintenance management (or CMMS) solution including work order tracking, preventive maintenance/PM software, asset management, inventory tracking, procedure library, labor scheduling, and service requests. With a rich user interface and technology platform, Maintenance Connection is able to leverage the demand from maintenance organizations. Based in Davis, CA, USA, Maintenance Connection actively markets and implements their flagship product in the US and worldwide.

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HiringBoss / StaffingBoss / HiringOptions


HiringBoss - An in-house Applicant tracking system for companies sized from 5 to 15,000 people. (Saas) - Released in Nov 2011. StaffingBoss - A CRM recruitment solution for recruitment agencies. (Saas) - release due in April 2012 HiringOptions - A new marketplace solution that delivers partner solutions to clients as and when they need them. (Paas) - release due in June 2012  

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Case Study: Achieving a 99.7% Guaranteed IT Asset Tracking Rate


Learn how Grant Thornton achieved a 99.7% guaranteed IT asset tracking rate across a nation-wide network of leased computers to tightly control network endpoints, achieve regulatory compliance, and drive down total cost of ownership (TCO).

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WBS Primer


The earned value management system (EVMS) is a method of tracking cost and schedule performance using work breakdown structure/earned value (WBS/EV) techniques. Formerly called C/SCSC (Cost/Schedule Control Systems Criteria) by the contract industry, an understanding of WBS basics is essential for any US contractor wishing to be selected for new major systems contracts over a certain funding threshold.

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