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Abstract:
With hundreds of monitoring solutions available, which ones are right for you? Many organizations spend months assessing
different products, but find it difficult to distinguish between them, thanks to industry jargon—“proactive monitoring,” “root-cause
analysis,” “service-oriented user views (...)
Excerpt related to
system service monitoring:
... to industry jargon—“proactive monitoring,” “root-cause analysis,” “service-oriented
user ... Download <strong>Choosing a Monitoring System for Your IT
...
Published:
2010-03-11
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Abstract:
Your Challenge: Get Decision Makers' Approval for Service and Maintenance Application. Specific, Measurable, Achievable, Relevant
and Time-Bound. If you’re not using a service and maintenance application, you may have reached the point where manual systems
no longer support the pace of business. Where t (...)
Excerpt related to
system service monitoring:
Your Challenge: Get Decision Makers' Approval for Service and Maintenance Application. Specific, Measurable, Achievable,
Relevant and Time-Bound. I...
Published:
2010-03-11
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Abstract:
The term “triage” refers to the process by which service managers rank the status of IT structures in priority, and sort
them based on their need for immediate action. In today’s environment, this process is very cumbersome and time-consuming.
Thus, in order to effectively manage IT infrastructures (...)
Excerpt related to
system service monitoring:
... IT infrastructures, service manager need tools that allow them to make assessments in
real time. Download <strong>Enabling Real-time Monitoring and Proactive ...
Published:
2010-03-11
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Abstract:
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with
an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time
forecasting monthly revenues and staffing needs, which (...)
Excerpt related to
system service monitoring:
The Evolution of IT as a Service. Source: N-able Technologies Inc. ... When a customer calls
with an issue, the service provider drops everything to fix it. ...
Published:
2010-03-11
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Abstract:
Monitoring the end-to-end performance of applications and services at all infrastructure tiers is the "holy grail" of IT
organizations. But most companies use silo-based monitoring tools incapable of monitoring events and activities occurring
elsewhere in the infrastructure. A "collaborative" approach fo (...)
Excerpt related to
system service monitoring:
Making the Transition from Silo to Service Management. Source: eG Innovations, Inc. Document Type: White
Paper Description: Monitoring the end-to-end ...
Published:
2010-03-11
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Abstract:
Service companies that want to thrive need to find a better way to deliver services and run their business. Automating IT
services is the answer, and it should be the immediate goal of any company that aims to stay in business as market pressures
increase. Looking beyond basic automation, becoming a mana (...)
Excerpt related to
system service monitoring:
IT Service Delivery: From Basic Automation through to Managed Services. Source: N-able Technologies Inc.
Document Type: White Paper ...
Published:
2010-03-11
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Abstract:
Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service. Get Free Information Related To The Benefits
of Using a Perimeter-based Managed Service. There are hundreds of anti-spam and anti-virus products designed to defend against
unwanted e-mail. These solutions can take the form (...)
Excerpt related to
system service monitoring:
Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service. Get Free Information Related To The Benefits
of Using a Perimete...
Published:
2010-03-11
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Abstract:
The Impact of IT Service on Business Process Management. Browse & Download Free IT Reports on The Impact of IT Service
on Business Process Management There are potential benefits of operating business process management (BPM) side-by-side with
business service management (BSM). BPM and BSM are emergin (...)
Excerpt related to
system service monitoring:
The Impact of IT Service on Business Process Management. Browse & Download Free IT Reports on The Impact of IT Service
on Business Process Mana...
Published:
2010-03-11
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Abstract:
IT infrastructure consisting of networks, servers, databases, and even parts of application systems forms a networked computing
system (NCS) whose performance must be actively managed to ensure continual business support. But the skills and tools necessary
to ensure that network and server systems provid (...)
Excerpt related to
system service monitoring:
... server operating systems, and application system performance management ...
However, management service providers (MSPs) that specialize ... and 24/7 monitoring
at a ...
Published:
2001-01-24
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Abstract:
Malta not a world away for Safeway's IT needs. Find IT Solutions and Other Applications for Your Judgment Associated with
Safeway's IT needs. Safeway, the UK's fourth-largest supermarket, spends over £100 million (GBP) a year on their information
technology (IT )operations. Five years ago, Safeway transf (...)
Excerpt related to
system service monitoring:
Malta not a world away for Safeway's IT needs. Find IT Solutions and Other Applications for Your Judgment Associated with
Safeway's IT needs. Safew...
Published:
2010-03-11
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Abstract:
Adopting Service Oriented Architecture increases the flexibility of your enterprise. Join Now & Download Free Document
Related to Service Oriented Architecture. Time was, information technology (IT) systems lasted much longer. Organizational
restructuring was uncommon, as business did not really requi (...)
Excerpt related to
system service monitoring:
Adopting Service Oriented Architecture increases the flexibility of your enterprise. Join Now & Download Free Document
Related to Service Orien...
Published:
2010-03-11
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Abstract:
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's Guide.
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact
center solution, your company can boost revenues, retain cu (...)
Excerpt related to
system service monitoring:
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's
Guide. A call center can be so...
Published:
2010-03-11
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Abstract:
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's Guide.
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact
center solution, your company can boost revenues, retain cu (...)
Excerpt related to
system service monitoring:
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's
Guide. A call center can be so...
Published:
2010-03-11
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Abstract:
Business Activity Monitoring (BAM) can bring significant business value in the world of technical data, but its justification
must be derived from business management improvements. The most important claim for BAM is that it can fundamentally alter
the way businesses understand and act to threats and opp (...)
Excerpt related to
system service monitoring:
Business Activity Monitoring (BAM) can bring significant business value in the world of technical data, but its justification
must be derived from...
Published:
2004-01-03
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Abstract:
QAD On-demand: Performance Made Responsive. Papers and Other Computer Software to Use In Your Dynamic System Related to the
Performance Made Responsive. Manufacturers today face increasing pressures to boost revenues and secure profitability. But
for them to realize the full financial value of these initi (...)
Excerpt related to
system service monitoring:
QAD On-demand: Performance Made Responsive. Papers and Other Computer Software to Use In Your Dynamic System Related to the
Performance Made Respon...
Published:
2010-03-11
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Abstract:
How many of your online customers are happy customers? Today, few organizations can answer this question accurately, usually
relying on customer complaints to highlight areas of underperformance. However, a significant proportion of unsatisfied online
customers won’t even bother to complain. But now, o (...)
Excerpt related to
system service monitoring:
Service Management: Understanding the Real End-user Experience. ... Download <strong>Service
Management: Understanding the Real End-user Experience</strong>. ...
Published:
2010-03-11
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Abstract:
Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell),
applications (e-mail, Web, CRM, ERP, e-commerce), and services (service level agreements) is critical for IT departments.
But it can be a daunting task to find the right monitoring so (...)
Excerpt related to
system service monitoring:
... Uptime Software. Document Type: White Paper Description: Monitoring servers, environments
... Web, CRM, ERP, e-commerce), and services (service level agreements) ...
Published:
2010-05-25
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Abstract:
Freshwater Software offers powerful solutions for website monitoring. There’s a product or service for every budget and
every type of site, and the customer service behind it all makes this a unique company. (...)
Excerpt related to
system service monitoring:
Freshwater Software offers powerful solutions for website monitoring. There’sa product or service for every budget and every
type of site, and t...
Published:
2000-08-28
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Abstract:
An estimated 55 percent of users of business critical applications work in remote locations. With so many users working remotely,
networks become congested and user productivity suffers. Until now, wide area network (WAN) monitoring and shaping has required
special appliances, but there’s a new alterna (...)
Excerpt related to
system service monitoring:
... Until now, wide area network (WAN) monitoring and shaping has required ...
Download <strong>Software as a Service: Next-generation Network Performance Management ...
Published:
2010-03-11
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Abstract:
Enterprise Performance Management for Small and Medium Businesses. Search for Information and Other Software Related to Enterprise
Performance Management. Small to medium businesses (SMBs) often face the same challenges as large businesses—just on a smaller
scale. One such challenge is finding a busines (...)
Excerpt related to
system service monitoring:
Enterprise Performance Management for Small and Medium Businesses. Search for Information and Other Software Related to Enterprise
Performance Mana...
Published:
2010-03-11