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The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

z part 1  databases to help users analyze various aspects of their business. For more details, see the Article CRM is Busting Out of It's Britches: Operational, Analytical, and Collaborative CRM Are Born . API - Application Programming Interface . Typically, a set of API's will be released by the vendor of software, to enable programmers to write new code on top of the application more quickly by making use of pre-packaged code within an API set. Often used to either augment functionality, or to link one applicat Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » z part 1


The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3
Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision) product. In late 2008, at the

z part 1  nitty-gritty. Namely, it will analyze how this particular product release might have mitigated many of the traditional flaws of Dynamics NAV (and former Navision ) while building upon the product’s traditional (if not proverbial by now) positive traits. As a preamble, let me try to explain the concepts behind the much publicized RoleTailored user experience (UX) design and Role Centers . In particular, to use Microsoft Dynamics NAV 2009, employees can now log into their relevant Role Center or their own Read More
The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

z part 1  Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is an API that lets you access virtually any tabular data source from the Java programming language. It provides cross-DBMS connectivity to a wide range of SQL databases. There is also a new JDBC API, which provides access to other tabular data sources, such as spreadsheet Read More
Quantum Retail: Challenging the
Every year-ending holiday season reminds us of the importance of consumer spending and the retail sector for the United States (US) and global economies

z part 1  Day X for product Z?”) rather than sociology (i.e., the likelihood of a general customer to come in for that product). Dealing With a Panoply of (Largely Static and Isolated) Systems Therefore, retailers need new models and thinking as better answers for their merchandize assortments, item allocations, and store labor in order to handle tricky factors such as seasonality, lifecycle phases of their products, weather, promotions, commodity price changes, average day-of-week and time-of-day sale volumes, a Read More
Job Scheduling Maze in Distributed IT Landscapes - Part 2
Part 1 of this blog series outlined the problem that, as the number of systems, applications, databases, and whatnot platforms increases, the IT business

z part 1  Scheduling Maze in Distributed IT Landscapes - Part 2 Part 1 of this blog series outlined the problem that, as the number of systems, applications, databases, and whatnot platforms increases, the IT business community requires a holistic approach across all these various systems to provide a single point of running IT jobs and workload automation . It also pointed out the difficulties in achieving this noble idea, and introduced Advanced Systems Concepts Inc. (ASCI) and its ActiveBatch cross-platform Read More
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

z part 1  is to be a zero e-mail company within 3 years.” It is quite ambitious to state that the use of e-mail will be eliminated as a communication tool, but the Atos reports that 60,000 employees with more than 5,000 communities are currently on the blueKiwi product.   IFS —As part of its latest release, IFS Applications 8, IFS has chosen to build its own embedded social conversations and wikis functionality into its system. IFS also has added a tool called IFS Communicator, which behaves like Skype and MSN Read More
Case Study: SAP Business One Making The Difference For Source 1 Enterprises
For compliance with vendor requirements, Source 1 Enterprises, a supplier of health and beauty products, needed a solution to automate bill-back revenue and

z part 1  a growing small to medium-sized business (SMB) involved in both manufacturing and distribution, Source 1 Enterprises engages in several different sales, delivery, revenue and purchasing models, requiring a robust and integrated software solution. With a clear focus on a product that would meet both present and future objectives, Source 1 Enterprises recognized the importance of a solution that would integrate with technologies such as Electronic Data Interchange (EDI) to maintain profitable relationships Read More
FRx Poised To Permeate Many More General Ledgers Part One: Executive Summary
FRx Software Corporation, a Microsoft company and a part of Microsoft Business Solutions, might be the best example of Microsoft’s coopetitiveness.

z part 1  Detailed views using the Z to A breakout feature show detailed information for each of the accounts being broken out. Previously, only the summary account displayed details. Forecaster was formerly known as ebudgets , a product that FRx Software acquired through its acquisition of ebudgets.com in March 2001. The earlier release 4.01 of Forecaster , which was made available in 2001, immediately after the ebudgets acquisition, in addition to the enhancements to the system's administrative, setup, input, Read More
Provia Proves Its Way To Success Part Two: Market Impact
From the moment an order is created, Provia Software’s ViaWare and ViaView suites aim at helping managers track orders in real time and make orders visible

z part 1  be among the most customized of enterprise applications, which often makes it more affordable for companies to forego the upgrade process and just install new more out-of-box functional WMS applications. It would be quite simplistic to state that Provia's stellar results regardless of a depressed selling environment and a skimping software buying behavior stem from the mere fact that it is a SCE vendor, and given the SCE market has been resilient and defying current sluggish IT sales. Yes, Provia, like Read More
What Makes a Good White Paper Good… (part two)
And here's the second point that all writers of IT white papers should keep in mind when writing (special notice of this point should be taken by those writers

z part 1  affinity, ” which is Stelzner’s term for the white paper’s ability to identify a problem or a situation with which the reader can identify. Focusing on the reader’s needs, and highlighting the “ pain points ”—the bugbears the reader hasn’t yet had any luck dealing with— makes a white paper more credible than one that only brags about the genius behind the featured product or service. And, it should be clear in the first paragraph the nature of that audience : Is it composed of Read More
Top 10 Reasons For Having A Project Kickoff - Part I
You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don't

z part 1  10 reasons can help maximize the time spent and properly set the attitude, motivation, and discipline of the project team. 10. Introduce Project Team Making this the least important reason does not imply that the project team is not important. But let's face it; something has to be number 10. It is likely that, by the time of the kickoff meeting, everyone already knows who is on the project. This is not the primary purpose of the introduction. In the introduction process, preference should be given to Read More
It’s About Process (or the Ability to be Responsive) -- Part IV
Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

z part 1  product returns or return merchandize authorizations (RMAs). Customer return requests are either imported from the company’s enterprise resource planning (ERP) system or directly entered by customers and/or Grayhill associates into ResponsAbility as a “request for material return. Based on the entered data via a customized form, the return is authorized or denied. Namely, a default assignee reviews a request and approves it, rejects it, or asks the customer for additional clarifications. Upon Read More
Can Webplan Reconcile Planning and Execution? Part Three: Market Impact Continued
Webplan believes its offering should benefit many departments within a manufacturing organization. When it comes to operations and manufacturing, the benefit is

z part 1  words, instead of producing optimized answers for a utopian, static world, Resolution Engine produces a series of alternate action plans for a real dynamic world. Iterative modeling capabilities enable team members to propose and detail virtually an infinite number of potential action alternatives that accurately simulate their entire MRP in just minutes, instead of the days or weeks formerly required. The embedded algorithms are based on concepts, methods, and definitions contained in the APICS ' Read More
Microsoft Keeps on Rounding up Its Business Solutions Part Two: Challenges and User Recommendations
While smaller businesses must be attuned to what their larger customers and trading partners require, and thus consider the Microsoft Business Network (MBN) as

z part 1  Although we expect further bite-size SCM offerings from MBS in areas valuable to small and midsize businesses, the vendor must become more aggressive to offer a more cohesive overarching vision of its SCM solution rather than a number of near-impulse initiatives just to keep abreast of its peer competitors' capabilities (e.g., Sage/Best Software , Exact Software , or ACCPAC ). MBS offers only certain demand-planning and finite scheduling pieces of SCM, and it's always adding yet another solution to its Read More
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

z part 1  Products , VOIP Reviews Analyzed , VOIP IP Telephony , Voice Over Internet Protocol , How VOIP Works , IP Telephony VOIP Broadband , VOIP Phones and IP Phones , Buy and Research VOIP Phone , VOIP Call Termination Providers , VOIP for Internet Phone Business , IP PBX SIP & VOIP , VOIP IP Telephony , IP PBX VOIP , SIP VOIP , Unified Communications VOIP , Internet2 Voice Over IP , IP Special Interest Group , VOIP Phone System for Windows , IP PBX and VOIP PBX Resource , Advantage of VOIP Telephony , IP Read More
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